Overview
Good written and verbal communication skills. Strong attention to detail. Experience with responsive and adaptive design. Good problem-solving skills. Good interpersonal skills.
Requirements
- Good written and verbal communication skills.
- Strong attention to detail.
- Experience with responsive and adaptive design.
- Good problem-solving skills.
- Good interpersonal skills.
Responsibilities
Job Responsibilities
Technical Outputs
- Design solutions using the most appropriate approved architectural pattern.
- Design solutions for multi-tier architectures.
- Ensure design meets best practices and is Test, DevOps, and Support friendly.
Design Fit for Purpose Solutions & Algorithms
- Design solutions using the most appropriate approved architectural pattern.
- Design solutions for multi-tier architectures.
- Ensure design meets best practices and is Test, DevOps, and Support friendly.
Planning
- Identify and establish objectives for self.
- Work on objectives or goals within the timeline.
- Consider all reasonable factors, impediments, and obstacles.
Implementation – Functionality
- Deliver a solution that covers all the agreed-specified tasks and user objectives.
- Deliver a correct solution that provides the correct results with the needed degree of precision.
- Ensure checked-in code is reviewed to ensure standards are met.
Implementation – Usability
- Ensure the user/s of the solution can achieve specified goals with effectiveness, efficiency, and satisfaction.
- Ensure the system logically supports user self-learning on how to use the system with effectiveness and efficiency.
- Ensure the solution protects the user against making errors.
- Ensure the user interface is pleasing and presents a satisfying interaction for the user.
Implementation – Reliability
- Ensure the solution performs appropriately under agreed conditions for extended periods without the need for intervention (despite potential attacks).
- Ensure all steps are taken to reduce the occurrence of faults due to misunderstood requirements, design errors, and implementation errors.
- Respond to outages and failures when and where needed.
- Improve fault tolerance even when operational conditions are not optimal.
- Ensure the solution is maintainable, and actively seek methods to reduce downtime.
- Ensure the solution is durable so that as user volumes and requirements change the solution can evolve over the long term.
- Ensure the solution simplifies support and maintenance support through traceability and effective error messaging.
Implementation – Security
- Ensure the solution is secure, and confidential by protecting all information and data (also data transmission).
- Ensure persons or other solutions have the degree of access appropriate to their level of authorization and types.
- Ensure the solution has high integrity where the solution prevents unauthorized access to, or modification of computer programs, data, or settings.
- Ensure the solution has a high degree of survivability despite third-party interventions (attacks, human errors, hardware, or software faults).
- Employ logs and records so that actions and events can be proven to have taken place and cannot be disputed/repudiated later.
- Ensure wherever actions can be traced uniquely to the entity that performed it.
- Ensure wherever possible the identity of an entity can be proved to be the correct one.
Maintainability
- Ensure relevant documentation is provided to support teams to reduce the development support burden.
Verify Deployed Solutions
- Ensure the solution is delivered completely and with the additional assets which are required to make installation/deployment as seamless and easy as possible.
Respond to Outages & Failures
- Provide proactive support to Peers, Testing, Dev Support, and Operational teams so the number of escalations to the development team is reduced, thereby maximizing development time.
- Provide support to the Dev Support when required during operational events and create or assist with the creation of SOPs.
- Be available to handle emergency outages and failures for your or your teams’ solutions.
- Perform troubleshooting and effectively resolve issues to increase solution stability and reduce intervention required over time.
- Recommend and execute approved improvements to development methods and solutions.
- Provide quick resolutions to app/system issues, driving stability, efficiency, and effectiveness.
- Maintain solutions that have completed development and are in the operations phase.
- Develop and maintain technical support documentation.
- Assess risk and impact of production issues/changes and take appropriate steps to mitigate risk.
Behavioral Outputs
Adaptable Resilience
- Adapts to change and is open to innovative ideas and willing to take on new responsibilities.
- Able to manage pressure and can effectively adjust plans to meet changing needs/demands.
- Changes his/her interpersonal style and approach based on the circumstances.
- Adapts behavior to maintain cooperative relationships with others.
- Accepts changes to tasks, plans, and procedures to align with the strategic direction of the organization and appropriately adjusts behavior and activities to changing conditions. Maintains a positive attitude in the face of change.
Decision-Making Quality
- Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
- Ensures others understand the decision before moving forward.
- Considers short- and long-term implications of the decision.
- Able to logically defend and explain judgments and decisions.
- Takes steps to accurately define the problem before seeking a solution.
- Bases decisions and evaluations on a careful and systematic review of relevant facts and information.
Resourceful and Improving
- Generates new ideas and challenges the status quo, takes risks, supports change, and encourages innovation.
- Searches for opportunities to create new ideas and innovate or improve efficiencies wherever possible.
- Solves problems through questioning the status quo.
Living the Spirit
- We firmly believe that teamwork makes the dream work.
- We collaborate seamlessly within our live development team and support respective departments to collectively achieve our goals.
- We approach each day as an adventure, eagerly tackling new challenges, adapting to changes, and constantly learning and growing.
- We put our hands up to provide live support as and when required. We are dedicated to ensuring the continuous stability and efficiency of our solutions.
- We actively respond to outages and failures, providing proactive support to peers, testing, and operational teams. We resolve issues quickly and make improvements to maximize solution stability.
- We direct system testing and validation procedures, ensuring the highest quality in our software.
- We pay strong attention to detail, uphold SEO principles, and strive for responsive and adaptive design.
- We take ownership of our responsibilities, adhering to best practices and embracing a proactive approach to problem-solving.
- We maintain excellent written and verbal communication skills, ensuring clear and open communication within our team and with other departments.
- We foster an environment that encourages innovative thinking and creative solutions, continuously seeking new ways to improve our software and development methods.
Qualifications
Job Specification
- Degree / Diploma in computer science or related field.
- At least 1-2 years’ experience within a development environment or successful completion of the BET Software Graduate program.
- 1-2 years SQL Experience or successful completion of the BET Software Graduate program.
- 1-2 years C# experience or successful completion of the BET Software Graduate program.
- 1-2 years .net core experience or successful completion of the BET Software Graduate program.
- 1-2 years of restful API experience or successful completion of the BET Software Graduate Program.
- 1-2 years of server/client-side language is advantageous.
- Understanding of key design principles.
- Proficiency in HTML, CSS, JavaScript, and jQuery.
- Understanding of server-side CSS.
- Understanding of SEO principles.