Junior Sales Consultant

Terra Nova Tours; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading travel management company in Cape Town is seeking a Junior Sales Consultant to manage leisure travel bookings. The ideal candidate will have a diploma in Tourism, minimum of 2 years sales experience, and strong knowledge of South Africa as a destination. This position offers competitive salary, performance-based incentives, and travel perks.

Benefits

Competitive salary with performance-based incentives

Opportunities for Career Growth and Development

Travel perks and discounts

Dynamic and supportive work environment

Qualifications

• Minimum of 2 years of sales experience within the tourism industry.
• Ability to work extended hours when necessary.
• Experience in designing and selling travel programs.

Responsibilities

• Cost, confirm, and administrate leisure travel bookings.
• Provide guidance on itinerary feasibility.
• Manage the end-to-end process of travel bookings.

Skills

Sales-oriented

Proactive approach

Strong communication skills

Organizational skills

Customer-focused

German Speaking

Education

Diploma or degree in Tourism, Hotel Management or Events Management

Tools

Tourplan

WETU systems

Microsoft Office

Job description

Junior Sales Consultant - Tailor-Made Travel

Location : Cape Town, South Africa
Start Date : 01 October

Overview

We are looking for a Junior Professional to join our team in an execution-focused role, managing and delivering leisure travel bookings for a dedicated portfolio of Terra Nova's international agents. This position requires destination knowledge, attention to detail, and the ability to deliver seamless travel experiences in a fast-paced environment – while ensuring efficiency and budget control.

Key Responsibilities

Cost, confirm, and administrate leisure travel bookings in South Africa (and occasionally Namibia) for a fixed group of assigned agents.

Provide professional guidance on itinerary feasibility and recommend suitable alternatives where needed.

Control budget expectations and provide alternative supplier within same price range to guarantee the booking to client's final budget, requirements, and preferences.

Communicate effectively via email, phone, and online meetings with clients, answering questions regarding the program offered, handling special requests and/or concerns promptly.

Manage the end-to-end process, including consultation, itinerary proposal, booking, accounting, and execution, in line with company policies, procedure and quality standards.

On final confirmation, manage all bookings and execute travel programs with the support of a team of Travel Administrators to ensure seamless client experiences.

Ensure accurate invoicing with suppliers while managing supplier relationships throughout the itinerary planning and execution stages.

Efficiently manage your workload, prioritizing urgent requests to meet Service Level Agreements.

Collaborate with and provide support to colleagues where necessary.

Attend Team Meetings and provide Daily Reports to Team Leader(s) and Management.

Maintain a clear, concise, and effective communication style with clients, suppliers, Management, and the team.

Take immediate action on any client issues or complaints and keep the Team Leader informed in a structured and timely manner.

Attend industry events, trade shows, and networking opportunities to promote Terra Nova Tours.

Qualifications

• Diploma or degree in Tourism, Hotel Management or Events Management.
• Minimum of 2 years of Sales experience within the Tourism industry.
• Profound knowledge of South Africa as a tourism destination; Namibia an advantage.
• First experience in designing and selling travel programs with South Africa, also for families.
• Sales-oriented with a proactive approach to generating business.
• Elementary understanding of Tourplan and WETU systems.
• Ideally must have experience with; and a good understanding of the German Market and Culture.
• German Speaking an advantage (read, write and converse).
• A customer-focused approach with the ability to handle pressure and tight deadlines.
• Ability to work extended hours when necessary to meet the demands and high pressure of the Travel Industry.
• Proactive, problem-solving attitude and ability to work independently as well as part of a team.
• Strong communication and organizational skills, with an ability to manage multiple tasks efficiently.
• Ability to establish and maintain effective working relationships with both clients and suppliers.
• Advanced knowledge of Microsoft Office and proven track record in use thereof.
• If not based in Cape Town, the candidate must be willing to travel to the Head Office at least twice a year, with a minimum stay of one week per visit (at the company's expense).

Benefits

• Competitive salary with performance-based incentives.
• Opportunities for Career Growth and Development.
• Travel perks and discounts.
• A dynamic and supportive work environment.

How to Apply

Please send your application detailing your relevant experience along with your earliest Start Date and Salary Expectations to - by 17 September.

Why join Terra Nova Tours

At Terra Nova Tours, we pride ourselves on delivering unforgettable travel experiences across Southern Africa. As a leading Destination Management Company (DMC), we are committed to providing exceptional service and unique itineraries for our clients. With our Headquarter in the scenic city of Cape Town, South Africa, and a strategic presence in Windhoek, Namibia, we are perfectly positioned to deliver authentic and immersive travel experiences throughout Southern and Eastern Africa.

Our services include Tailor-made Individual Travel, Group Travel, Scheduled Tours, and Meetings and Incentives.

To learn more about our company, visit our website. You will have the opportunity to work in a dynamic environment, surrounded by like-minded individuals who share your passion for travel.

If you are ready to contribute to creating memorable travel experiences while growing your career, we invite you to apply.