Junior Retail Store Manager

The Legends Agency; Worcester; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A retail management company in Worcester, Western Cape, is seeking a Junior Retail Store Manager to support the operations of a busy store. Candidates should have a hands-on approach and be ready to step into a leadership role. Responsibilities include managing sales performance, supporting staff supervision, and ensuring high customer satisfaction. A minimum of 3 years in retail sales with supervisory experience and an NQF 5 Diploma are required for this position.

Qualifications

• Minimum 3 years retail sales experience, including supervisory responsibilities.
• Strong communication and negotiation skills required.
• Proficiency in MS Office and POS systems necessary.

Responsibilities

• Support the Store Manager with sales performance and staff supervision.
• Assist in achieving sales targets and enhancing profitability.
• Ensure high levels of customer satisfaction and resolve complaints.

Skills

Communication skills

Negotiation skills

MS Office proficiency

POS systems proficiency

Education

NQF 5 Diploma

Job description

Junior Retail Store Manager – Worcester, Western Cape – Market Related

The Junior Retail Manager will support the day-to-day operations of a busy retail store in Worcester. This is a great opportunity for a hands-on retail professional ready to step into a leadership role and grow within a structured, performance-driven environment.

Key Responsibilities

• Support the Store Manager with sales performance, staff supervision, stock control, and daily operations
• Assist in achieving sales targets and improving store profitability
• Ensure high levels of customer satisfaction and effective complaint resolution
• Maintain compliance with company policies, procedures, and retail standards
• Contribute to merchandising, promotional displays, and digital retail initiatives

Minimum Requirements

• NQF 5 Diploma
• Minimum 3 years retail sales experience, including supervisory responsibilities
• Strong communication and negotiation skills
• Proficiency in MS Office and POS systems