Junior Retail Manager- Security Operations

Fidelity Services Group; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading security services company is looking for a Retail Manager for the Robertville Branch in Gauteng. This role requires ensuring adherence to security requirements and effectively meeting client needs. Candidates must have a Matric certificate, PSIRA registration, and at least 3 years of experience in security operations in retail settings. Strong analytical, leadership, and interpersonal skills are essential for this full-time role.

Qualifications

• Minimum of 3 years experience in Security Operations, preferably in a retail environment.
• Proficient in MS Word and Excel.
• Willingness to travel nationally.

Responsibilities

• Maintain relations between Fidelity Services and clients regarding security services.
• Conduct risk assessments and implement action plans to reduce losses.
• Conduct training on site for security personnel.

Skills

Analytical skills

Problem-Solving Skills

Staff management

Interpersonal Communication

Client Liaison

Leadership skills

Organisational skills

Planning skills

Education

Matric certificate with Grade B PSIRA registration

Valid unendorsed driver license

Job description

Overview

Job Description

A vacancy exists for a Retail Manager at the Robertville Branch (Gauteng). The position will report to the General Manager. The main purpose of the position is to ensure that all site specific security requirements are adhered to and that the Clients needs are efficiently and professionally met at all times as well as training on site.

Qualifications, experience and other competencies required

• Matric certificate with Grade B PSIRA registration.
• A minimum of 3 years experience in Security Operations in Retail / Shopping centre environment.
• Very analytical individual with excellent Problem-Solving Skills.
• Ability to manage and discipline staff
• Computer literate with proficiency in MS Word and Excel.
• Strong Operational Planning Leadership and Organisational Skills as well as good Interpersonal Communication and Client Liaison Skills are essential
• Must be able to work under pressure and for extended hours as and when required
• Knowledge of ISO 9001 : 2008 Quality Management and its requirements.
• A valid unendorsed driver license with own reliable transport essential
• Well-presented individual
• Must be willing to travel nationally.
• No criminal record.

Core Competencies

• Leadership skills
• Good communication skills
• Organisational skills
• Client liaison skills
• Strong planning skills

Responsibilities

• Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered.
• Conduct risk assessments and implement action plans to reduce stock losses.
• Conduct shrinkage audits on client premises.
• Conduct site specific training on security personnel on site.
• Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services and combatting stock losses.
• Ensuring continuous assessment of the Clients premises and minimizing as far as possible risky access and creating several barriers to would be criminals and syndicates.
• Auditing and verifying the client registers and generating exception reports.
• Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client.
• Submitting relevant monthly reports to the Client and Management.
• Attending daily / weekly / monthly meetings with the client.
• Investigate incidents reported of stock losses.
• Travel nationally as required and instructed by management.

We reserve the right not to make an appointment to any advertised position.

Whilst preference is always given to existing employees and the choice made purely on merit Historically Disadvantaged Candidates and Disabled Candidates are encouraged and supported in the FSG team. Fidelity Security Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate. Should you not be contacted regarding this position within 10 working days from the closing date please regard your application as unsuccessful.

E and OE

Key Skills

Aviation Safety,Accounts Reconciliation,Generator,Highway Design,Account Development,Corporate Risk Management

Employment Type :

Full-Time

Experience :

years

Vacancy :

1