Junior Retail Advisor

Burnt Studios; Gauteng; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A retail business in Gauteng seeks a customer service representative to provide professional service, manage point-of-sale processes, and maintain store conditions. Applicants should have a friendly and engaging personality and basic understanding of sales principles. Full-time and part-time positions available for in-person work.

Qualifications

• Basic understanding of sales principles and customer service practices.
• Solid communication and interpersonal skills.
• Friendly, helpful, confident, and engaging personality.

Responsibilities

• Provide professional and efficient service supporting the business.
• Welcome and greet customers.
• Inform customers about sales, promotions, and policies.
• Recommend and display items according to customers' tastes.
• Maintain quality of services and good customer relations.
• Manage point-of-sale processes.
• Handle new shipments and maintain store conditions.

Skills

Sales principles understanding

Communication skills

Interpersonal skills

Friendly personality

Helpful attitude

Confident demeanor

Engaging personality

Job description

Responsibilities

• To provide a professional, efficient, and effective service to support the general functioning of the business
• Welcome and greet customers
• Informing customers about sales, promotions, and policies
• Recommend and display the items to the customers according to their taste and style
• Maintain the quality of services provided to the customers
• Maintain friendly and good relations with the customers
• Manage point-of-sale processes
• Actively involved in the receiving of new shipments
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all company policies and procedures
• Deal with complaints in a patient and helpful manner
• Provide information and other services such as handling returns of merchandise
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Maintain a clean and orderly environment in the store
• Receiving, unpacking, and arranging new shipments from suppliers and vendors
• Arranging and labeling goods in the display shelves
• Pricing, labeling, and barcoding when needed

Skills and Requirements

• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Friendly, helpful, confident, and engaging personality

Job Types

Full-time, Part-time

Application Questions

What is your salary expectation?

What is your notice period?

Work Location

In person