Overview
NxaTel | Contract
Junior Project Manager - SaaS (Growth Path to Product Manager)
Location: Menlo Park, Gauteng, South Africa | Posted on 31/01/2026
Role summary
NxaTel is looking for a Junior Project Manager who will grow into a Product Manager role over time. This role is ideal for a structured, curious, and driven individual who enjoys coordinating work, solving problems, and turning ideas into execution. In the early phase, the role is project- and execution-focused. Over time, as the individual gains deeper understanding of our products, customers, and operations, the role will evolve into owning and shaping products across the business. This is a hands-on role with real responsibility and a clear growth path.
Key Responsibilities (Junior Project Manager Phase)
- Project Coordination & Execution
- Track internal projects, tasks, and timelines across teams (technical, support, vendors).
- Follow up with stakeholders to ensure tasks are completed on time.
- Identify blockers early and escalate clearly.
- Maintain project plans, task boards, and status updates.
- Prepare weekly project status reports for management.
- Requirements & Documentation
- Work with internal teams to understand business and customer requirements.
- Document requirements clearly and simply (what needs to be done and why).
- Ensure alignment between business needs and technical execution.
- Maintain basic documentation for projects and internal processes.
- Cross-Team Collaboration
- Coordinate between support, technical teams, and management.
- Ensure clear communication and handovers between teams.
- Help translate technical information into business-friendly language.
- Product & Customer Exposure
- Assist in gathering customer feedback and recurring issues from support and operations.
- Track common requests, complaints, and improvement opportunities.
- Support internal teams with product-related information and updates.
Growth Path: Transition to Product Manager
Over 6–12 months, the role will gradually expand to include:
- Owning specific products or product components end-to-end.
- Helping define product improvements based on customer feedback and operational insights.
- Supporting product roadmap planning and prioritisation.
- Working closely with technical and support leadership to improve product quality and usability.
- Monitoring basic product performance metrics and trends.
This growth is performance-based and depends on demonstrated ownership, initiative, and reliability.
Requirements
- Diploma or degree (completed or in progress) in Business, IT, Engineering, Operations, or a related field.
- Strong organisational and follow-up skills.
- Ability to manage multiple tasks and deadlines.
- Clear written and verbal communication.
- Comfortable working with structure, checklists, and task tracking tools.
- Willingness to learn and take ownership.
Nice To Have
- Exposure to project coordination, operations, or product-related work.
- Familiarity with tools like Trello, Jira, ClickUp, or similar.
- Interest in technology, telecoms, or software products.
Benefits
Provident fund & Funeral Benefit after permanent employment.