Junior Network & Systems Engineer

Afrocentric IP; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Afrocentric IP Junior Network & Systems Engineer will provide network and systems support to Afrocentric IP and its clients, maintaining and troubleshooting enterprise infrastructure in Johannesburg. You will work under guidance of senior engineers to develop technical expertise and contribute to reliable day-to-day IT services.

This role offers hands-on exposure to network and server environments, opportunities for certifications, and a team-oriented environment focused on continuous

Qualifications

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 1–2 years' experience in network/systems support or an IT helpdesk environment.
• Practical exposure to networking and server fundamentals through study, internship, or work experience.
• Basic understanding of TCP/IP, routing, and switching.
• Basic understanding of Windows and/or Linux server administration.
• Good troubleshooting and problem-solving skills.
• Good written and verbal communication skills.
• Strong attention to detail.
• Proactive and team-oriented approach.
• Ability to work shifts or standby rotations when required.
• Own reliable transport is preferred.
• CompTIA Network+ or CCNA certification is advantageous.

Responsibilities

• Provide first- and second-line support for network and server infrastructure issues.
• Assist with installation, configuration, and basic maintenance of network and systems equipment.
• Perform routine checks and basic troubleshooting across network and server environments.
• Diagnose technical issues and escalate complex problems to senior engineers.
• Resolve assigned support tickets within agreed service levels.
• Monitor network and systems performance dashboards.
• Identify and report infrastructure anomalies to senior engineers.
• Assist with scheduled infrastructure maintenance activities.
• Support patching and backup activities.
• Assist with capacity and performance monitoring of network and server infrastructure.
• Maintain accurate records of support tickets and infrastructure activities.
• Update network and systems documentation following infrastructure changes.
• Maintain accurate configuration and maintenance records.
• Prepare basic reports on support activities and recurring technical issues.
• Participate in on-the-job training and mentoring provided by senior engineers.
• Develop technical knowledge and practical infrastructure skills.
• Pursue relevant technical certifications.
• Work collaboratively with the infrastructure team to maintain consistent service delivery.
• Participate in standby or shift rotations when required.

Skills

Network Support

Systems Administration

Network Monitoring

Server Support

Troubleshooting & Problem Solving

TCP/IP Networking

Routing & Switching

Windows & Linux

Infrastructure Maintenance

Technical Documentation

Customer Service

Communication

Team Collaboration

Continuous Learning

Education

Diploma or Degree in Information Technology, Computer Science, or a related field

Job description

Job Summary

The Junior Network & Systems Engineer is responsible for providing network and systems support to Afrocentric IP and its clients. The role focuses on maintaining, monitoring, troubleshooting, and supporting network and server infrastructure while working under the guidance of senior engineers. The position provides an opportunity to develop technical expertise while contributing to reliable day-to-day IT infrastructure operations.

Key Responsibilities

Network & Systems Support

• Provide first- and second-line support for network and server infrastructure issues.
• Assist with the installation, configuration, and basic maintenance of network and systems equipment.
• Perform routine checks and basic troubleshooting across network and server environments.
• Diagnose technical issues and escalate complex problems to senior engineers.
• Resolve assigned support tickets within agreed service levels.

Monitoring & Maintenance

• Monitor network and systems performance dashboards.
• Identify and report infrastructure anomalies to senior engineers.
• Assist with scheduled infrastructure maintenance activities.
• Support patching and backup activities.
• Assist with capacity and performance monitoring of network and server infrastructure.

Documentation & Reporting

• Maintain accurate records of support tickets and infrastructure activities.
• Update network and systems documentation following infrastructure changes.
• Maintain accurate configuration and maintenance records.
• Prepare basic reports on support activities and recurring technical issues.

Skills Development & Teamwork

• Participate in on-the-job training and mentoring provided by senior engineers.
• Develop technical knowledge and practical infrastructure skills.
• Pursue relevant technical certifications.
• Work collaboratively with the infrastructure team to maintain consistent service delivery.
• Participate in standby or shift rotations when required.

Minimum Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• 1–2 years' experience in network/systems support or an IT helpdesk environment.
• Practical exposure to networking and server fundamentals through study, internship, or work experience.
• Basic understanding of TCP/IP, routing, and switching.
• Basic understanding of Windows and/or Linux server administration.
• Good troubleshooting and problem-solving skills.
• Good written and verbal communication skills.
• Strong attention to detail.
• Proactive and team-oriented approach.
• Ability to work shifts or standby rotations when required.
• Own reliable transport is preferred.
• CompTIA Network+ or CCNA certification is advantageous.

Key Competencies

• Network Support
• Systems Administration
• Network Monitoring
• Server Support
• Troubleshooting & Problem Solving
• TCP/IP Networking
• Routing & Switching
• Windows & Linux
• Infrastructure Maintenance
• Technical Documentation
• Customer Service
• Communication
• Team Collaboration
• Continuous Learning

Why Join Afrocentric IP?

Join a forward-thinking team delivering enterprise Information Technology, Infrastructure, Business Continuity, and Resilience solutions across South Africa.

As a Junior Network & Systems Engineer, you'll work alongside experienced technical professionals, gain exposure to real-world enterprise infrastructure, develop your networking and systems expertise, and play an important role in maintaining reliable IT services for Afrocentric IP and its clients.

If you're a motivated IT professional with practical networking and systems experience who is looking to develop your career in enterprise infrastructure, we'd like to hear from you.