Junior Medical Receptioist

iMedrecruit; Mpumalanga; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A healthcare recruitment firm in Mpumalanga is seeking a Receptionist to handle calls, manage patient appointments, and assist with various office administration tasks. The ideal candidate will have Matric, strong skills in Microsoft Office, and knowledge of ICD10 and RPL coding. This role requires excellent interpersonal and professional communication skills. Working hours are Monday to Friday, 08h00 - 17h00, with overtime as needed for emergencies.

Qualifications

• Strong knowledge of ICD10 & RPL coding is essential.
• Tech savvy is an absolute necessity for computer work.
• Experience working in a similar medical practice is advantageous.

Responsibilities

• Answer all calls professionally and efficiently.
• Manage patient appointments and communicate billing policy.
• Welcome patients and manage client expectations regarding time delays.
• Assist with contacting healthcare providers for notes and referrals.
• Maintain supplier contracts and assist with marketing relations.

Skills

Strong interpersonal skills

Professional communication skills

Ability to work under pressure

Ability to work independently and in a team

Attention to detail

Organized

Ability to multitask

Dependable & reliable

Well-presented and professional

Education

Matric

Tools

Microsoft Office

Job description

Our client, a General Surgeon based in Mpumalanga is looking to recruit a Receptionist.

Duties and Responsibilities:

• Answering of all calls in a professional, courteous and efficient manner.
• Take messages and ensure they are actioned by relevant person.
• Assist with phone, email or SMS to patients with feedback from doctor regarding messages left.
• Managing the diary booking patient appointments, communicate billing policy to all new patients.
• Preparing all files for following days appointments.
• Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations.
• Check that all patient details on file are still up to date and obtain new details if relevant.
• Open accounts and capture all relevant information accurately on system for new patients.
• Assist with contacting external healthcare providers to obtain notes and referral letters if needed for a patients visit.
• Assist with obtaining patient results and related correspondence (lab results, radiology etc).
• Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised.
• Prepare the theatre list bookings and pre-authorisations.
• Arranging the Anaesthetist and Assistant for surgeries.
• Keeping track of cases where the doctor has assisted in surgeries.
• Arrange all admissions (in-hospital, theatre, stepdown etc).
• Typing voice note dictated letters & reports.
• Keeping track of pharmacy accounts and stock.
• Accept money (cash or card) and receipting thereof.
• Allocate patient payments.
• Create cost estimates.
• Maintain all supplier contracts and agreements.
• Assist with marketing of practice to referring healthcare providers & facilitate mutual work relationships.
• Assist the doctor with all office admin related tasks.

Qualification and Requirements:

• Microsoft office skills essential (MS Office)
• Tech savy absolute necessity to be good at computer work
• Matric
• Strong knowledge of ICD10 & RPL coding is essential
• English and Afrikaans (advantageous)
• Experience working in a similar medical practice would be advantageous

Skills and attributes:

• Strong interpersonal skills
• Professional communication skills
• Ability to work under pressure
• Ability to work independently as well as within a team
• Attention to detail
• Organized
• Ability to multitask
• Dependable & reliable
• Well-presented and professional

Working hours:

• Monday to Friday, 08h00 - 17h00
• Over time as needed for emergency situations

Start Date:

Asap

Only candidates who meet all the minimum requirements stipulated in the advert, will be considered. If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.