Junior Medical Receptioist

Imedrecruit; Mbombela; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A healthcare recruitment firm is seeking a Receptionist for a General Surgeon in Mpumalanga. The role includes managing patient appointments, answering calls professionally, and handling medical correspondence. Ideal candidates should possess strong computer skills, knowledge of ICD10 coding, and have experience in a medical practice. This full-time position offers professional growth in a dedicated team environment.

Qualifications

• Tech savvy to be good at computer work.
• Strong knowledge of ICD10 & RPL coding.
• Experience in a similar medical practice is advantageous.

Responsibilities

• Answer all calls in a professional manner.
• Managing the diary for patient appointments.
• Gather patient details and prepare files for appointments.
• Assist with contacting external healthcare providers.
• Maintain supplier contracts and agreements.

Skills

Microsoft office skills

Strong interpersonal skills

Professional communication skills

Attention to detail

Ability to multitask

Education

Matric

Job description

Our client, a General Surgeon based in Mpumalanga is looking to recruit a Receptionist. Duties and Responsibilities: Answering of all calls in a professional, courteous and efficient manner. Take messages and ensure they are actioned by relevant person. Assist with phone, email or SMS to patients with feedback from doctor regarding messages left. Managing the diary booking patient appointments, communicate billing policy to all new patients. Preparing all files for following days appointments. Welcome patients arriving in a friendly and professional manner, communicate time delays to manage client expectations. Check that all patient details on file are still up to date and obtain new details if relevant. Open accounts and capture all relevant information accurately on system for new patients. Assist with contacting external healthcare providers to obtain notes and referral letters if needed for a patients visit. Assist with obtaining patient results and related correspondence (lab results, radiology etc).

Ensuring patients get the relevant information and forms needed when they need to have an in-rooms procedure, an operation and to be hospitalised. Prepare the theatre list bookings and pre-authorisations. Arranging the Anaesthetist and Assistant for surgeries. Keeping track of cases where the doctor has assisted in surgeries. Arrange all admissions (in-hospital, theatre, stepdown etc).

Typing voice note dictated letters & reports. Keeping track of pharmacy accounts and stock. Accept money (cash or card) and receipting thereof. Allocate patient payments. Create cost estimates. Liaise with contractors such as medical bureau company, hospital technical department, IT specialists, Suppliers etc. Maintain all supplier contracts and agreements. Assist with marketing of practice to referring healthcare providers & facilitate mutual work relationships. Assist the doctor with all office admin related tasks.

Qualification and Requirements: Microsoft office skills essential (MS Office). Tech savy absolute necessity to be good at computer work. Matric. Strong knowledge of ICD10 & RPL coding is essential. English and Afrikaans (advantageous). Experience working in a similar medical practice would be advantageous.

Skills and attributes: Strong interpersonal skills. Professional communication skills. Ability to work under pressure. Ability to work independently as well as within a team. Attention to detail. Organized. Ability to multitask. Dependable & reliable. Well-presented and professional.

Working hours: Monday to Friday, 08h

• h00Over time as needed for emergency situationsStart Date : AsapOnly candidates who meet all the minimum requirements stipulated in the advert, will be considered.

If you do not hear from us within two weeks of your application, please consider your application as unsuccessful.