Junior Marketing & Healthcare Relations Assistant

Ottobauthentic; Durban; On-site; ZAR 112,000 - 167,000; Full time

Job summary

Ottobauthentic seeks a Junior Marketing & Healthcare Relations Assistant to support growth in Durban. The role is field-based, focusing on raising awareness of dietetic services among GPs, specialists and healthcare stakeholders across Durban and surrounding areas.

You will assist with marketing initiatives, wellness days, events and practice development while building professional relationships and reporting insights to management. Travel is required.

Qualifications

• A diploma, degree or relevant experience in Marketing, Public Relations, Communications, Business Management, Sales, Healthcare administration, Hospitality, Pharmaceutical/medical sales support, Customer service or relationship-management roles.

Responsibilities

• Healthcare Professional Engagement: visit 5–6 GP and specialist practices daily; build relationships with doctors, practice managers and staff; report insights and maintain records.
• Marketing & Practice Development: assist marketing initiatives, hospital/community wellness days, CPD/CME events, distribute materials, coordinate visits and events.
• Administration & Reporting: maintain a CRM/database, submit activity reports, manage a weekly call plan, track materials and coordinate with team.

Education

Marketing

Public Relations

Communications

Business Management

Sales

Healthcare administration

Hospitality

Pharmaceutical/medical sales support

Customer service

Job description

Role:

Our dietitian client is seeking an energetic, professional and highly personable Junior Marketing & Healthcare Relations Assistant to support the continued growth of our Durban operations.

The role is predominantly field-based and will focus on building awareness of our dietetic services among general practitioners, specialists, medical practices and other healthcare stakeholders across Durban and surrounding areas.

KEY RESPONSIBILITIES

• Healthcare Professional Engagement
  • * Visit approximately 5–6 GP and specialist practices per working day according to an agreed call plan.
  • * Introduce and create awareness of Newtricion Wellness Dieticians and our clinical services.
  • * Build professional relationships with doctors, practice managers, receptionists and other healthcare professionals.
  • * Maintain regular contact with existing practices while identifying potential new relationships.
  • * Communicate relevant services, educational initiatives and practice updates professionally.
  • * Gather appropriate feedback from practices and report market insights to management.
  • * Maintain accurate records of visits, discussions, follow-up requirements and outcomes.
• Marketing & Practice Development
  • * Assist with implementation of healthcare marketing and practice-development initiatives.
  • * Support dietitians with hospital and community wellness days.
  • * Assist at educational events, CPD/CME meetings and other Newtricion Wellness events.
  • * Coordinate distribution and delivery of approved marketing material to healthcare practices.
  • * Conduct professional drop-offs and collections across Durban and surrounding areas.
  • * Assist with identifying opportunities for practice visibility and relationship development.
  • * Follow up with healthcare practices after campaigns, events and visits.
• Administration & Reporting
  • * Maintain an organised database/call list of healthcare professionals visited.
  • * Submit regular activity reports including number of practices visited, contacts made, follow-ups and outcomes.
  • * Manage a weekly call plan and geographical route efficiently.
  • * Track marketing materials and ensure appropriate stock is available for field activities.
  • * Work closely with management, administration and the dietetic team.

Requirements

• A diploma, degree or relevant experience in one of the following would be advantageous:
  • Marketing
  • Public Relations
  • Communications
  • Business Management
  • Sales
  • Healthcare administration
  • Hospitality
  • Pharmaceutical/medical sales support
  • Customer service or relationship-management roles
• Recent graduates with strong interpersonal skills are encouraged to apply.
• Previous experience calling on healthcare professionals, working within healthcare, pharmaceutical/medical environments, hospitality, customer relations or field marketing would be advantageous but is not essential.
• A valid driver’s licence is required.
• Own reliable vehicle/transport is strongly preferred, as the position requires regular travel between healthcare practices and events throughout Durban and surrounding areas.
• The candidate must be comfortable undertaking daily field-based travel.
• Business travel arrangements/reimbursement will be discussed according to company policy.

Performance will include a combination of:

• Approximately 5–6 quality healthcare-practice visits per working day.
• Completion of agreed weekly call plans.
• Quality and consistency of healthcare professional engagement.
• Development of new practice relationships.
• Follow-up and relationship maintenance.
• Support of wellness days and practice events.
• Accuracy of visit reporting and CRM/activity records.
• Reliability and professionalism.
• Contribution toward agreed practice-development objectives.

Remuneration: R10,000 basic + performance-based commission/incentives.