Junior IT Business Analyst

Hashtag Nonprofit NPC; Pretoria; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A nonprofit organization is seeking a Junior IT Business Analyst to investigate business needs and implement solutions in Pretoria. This role involves business process mapping, project management, and client support, requiring a relevant degree or 3+ years of experience. Candidates must be proficient in MS Office 365 and Process Mapping (Visio). Additional skills in COBIT and ITIL frameworks are beneficial. The position offers a full-time contract with competitive salary and benefits aligned with the NPO sector.

Qualifications

• Degree or Diploma, or IS Certification, or at least 3 years’ experience in a Business Analyst role.
• Highly skilled in MS Office 365, Windows 11, and Process Mapping (Visio).
• Sound knowledge of IT systems, business processes, and computer hardware.

Responsibilities

• Document and analyze business processes.
• Support efficient and effective project delivery.
• Investigate solutions and compile reports.
• Develop and distribute IT-related communications.
• Create training material and support master training.
• Provide IT service desk support as needed.
• Conduct analysis aligned with stakeholder needs.
• Carry out general administrative tasks.
• Maintain positive and professional client interactions.

Skills

MS Office 365

Process Mapping (Visio)

Analytical skills

Communication skills

Education

Degree or Diploma in IT or related field

3+ years’ experience in a Business Analyst role

Tools

COBIT

ITIL

Job description

Overview

Cancer Association of South Africa (CANSA)

Junior IT Business Analyst at Cancer Association of South Africa

Deadline: 20 February 2026

Region: Pretoria

Salary: Commensurate with the NPO sector

Type of employment: Full time

Job Description

To investigate business needs and identify possible solutions to problems through systematic analysis and project management

The role calls for high-level competencies in four key areas: business analysis, project management, IT communication/training, and client support.

The Salary Package and benefits offered are commensurate with the NPO industry

Roles and Responsibilities

• Business Process Mapping – Document and analyze business processes.
• Project Management – Support efficient and effective project delivery.
• Solution Research and Report Preparation – Investigate solutions and compile reports.
• Preparation of IT Communications – Develop and distribute IT-related communications.
• Preparation of IT Training Material – Create training material and support master training.
• Backup Support for IT Service Desk – Provide support when needed.
• Systematic Business Analysis – Conduct analysis aligned with stakeholder needs.
• General Administration – Carry out general administrative tasks as required.
• Client Relationship Management – Maintain positive and professional client interactions.

Qualifications And Requirements

Education & Certification:

• Degree, Diploma, or IS Certification, or at least 3 years’ experience in a Business Analyst role.

Technical Skills:

• Highly skilled in MS Office 365, Windows 11, and Process Mapping (Visio).
• Sound knowledge of IT systems, business processes, and computer hardware.
• Experience with COBIT and ITIL frameworks.

Core Competencies:

• Strong analytical and problem-solving skills.
• Excellent written and oral communication skills.
• Ability to produce clear documentation.
• Professional attitude and appearance.

Other Requirements:

• Valid Code 8 driver’s license and own transport.
• Non-smoker.

How to apply

Please submit your Detailed CV and supporting documents via email to [e-mail]

Your application email should reflect the reference Jr IBA in the subject line and also confirm your salary expectation. If the incorrect reference is used in the subject line your application will automatically be discarded.

Only shortlisted candidates will be contacted.

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Date posted: 27 January 2026

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