Junior Graphic Designer

Lever, Inc.; Cape Town; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

19 days holiday

Pension scheme

Private healthcare

Life insurance

Hybrid/remote work options

Job summary

MOO in Cape Town seeks a creative and enthusiastic Junior Graphic Designer to join our Customer Design team. You will create engaging designs across MOO's product range that help bring our customers' brands to life.

You should have a design degree or equivalent experience, strong Adobe CC skills, and a keen eye for detail. The role offers hybrid/remote options for certain positions and a pathway to grow within a vibrant global brand.

Qualifications

• Proven knowledge of Adobe Creative Cloud (Indesign, Illustrator, Photoshop).
• Basic retouching and ability to modify raw files.
• Strong presentations skills for internal and external customers.
• Solid typography knowledge and best practices for kerning and tracking.
• Ability to read, understand and question briefs to deliver quality work.
• Portfolio showcasing AI tool usage is a plus.

Responsibilities

• Create bespoke designs for MOO Business Customers across the full product range.
• Communicate with Sales, Production and Customer Success to resolve design requests.
• Quality check files and troubleshoot design issues for print readiness.
• Meet strict turnaround times on all assignments.

Skills

Adobe Creative Cloud

Attention to detail

Time management

Team player

Presentation skills

Education

Design degree or equivalent

Tools

Indesign

Illustrator

Photoshop

Job description

MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.

We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that.

We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.

Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.

The Customer Design team, a branch of the MOO Creative Department, is a group of highly talented and efficient graphic designers primarily tasked with servicing our valuable Business Customers.

MOO is seeking a creative and enthusiastic Junior Graphic Designer to join the company’s fast-growing Customer Design team. As our customer base continues to grow, this role will help the team keep up with demand, creating engaging designs across MOO's product range that help bring our customers' brands to life.

Working hours: 2:00 PM – 11:00 PM SAST (7:00 AM – 4:00 PM EST)

The person we want

• This is an exciting opportunity in our Cape Town hub for an entry level graphic designer who can produce high-quality, impactful layouts that capture and promote our Business Customers' vision under tight deadlines.
• This role requires organization, collaboration, creativity and a keen eye for detail.

Responsibilities

• Create bespoke designs for MOO Business Customers across our full product range that exhibit an adherence to brand guidelines and production specifications
• Effectively communicate with Sales, Production and Customer Success to troubleshoot and complete design requests
• Ability to quality check and spot on screen file issues to problem solve any customer print and/or design issues
• Consistently meet strict turnaround times on all assignments

About you

• Proven knowledge and experience with Adobe Creative Cloud (Indesign, Illustrator, Photoshop)
• Basic retouching skills - ability to incorporate changes on raw files
• Basic presentation skills - ability to both build presentations and present to our internal and external customers
• Fanatical about the smallest of details
• Demonstrated digital print knowledge and experience working with digital presses including foil and UV printing
• The ability to read, understand and question a brief to deliver exceptional work.
• Knowledge of typography and best practices for kerning, leading, tracking and font management
• Knowledge and awareness of current design and technology trends and how to apply them to customer design work
• An appreciation of creative standards and design best practices
• Excellent time management skills
• Passionate about people – customers and internal stakeholders, alike
• The ability to give and receive constructive feedback to effectively complete design requests
• Self-motivated and a team player
• Ability and willingness to adapt to change
• Relevant design degree or equivelent experience in an artworking role
• Portfolio required - examples of AI tool usage, a plus

Nice To Haves

• Customer service experience preferred

What’s it like to work at MOO?

MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.

That’s why we offer 19 days holiday rising by one day for each year here (for 5 years), a matched pension scheme, and paid parental leave. We’ll offer you private healthcare and life insurance. We also offer flexible work schedules with hybrid and remote working for certain roles.

Diversity Statement

We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, colour, religion or belief, gender, national origin, age, sexual orientation, marital status, disability or any other protected class.

As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts.By submitting this information, you consent to MOO's processing of it for these purposes.