Introduction
The Junior Field Technician's main duty will be to oversee and lead installations.
Focusing on standard business installations.
Duties & Responsibilities
- Complete RF installs to company standards
- Complete RF installs within prescribed timelines
- Complete all install related documentation within allocated timelines and quality requirements
- Support company MA when required
- Provide quality feedback to PM and Technical managers
- Maintain company assets to optimum levels
- Adhere to all Health and Safety procedures
- Required to travel
- Required to be on standby
- Provide professional behaviour at all times
- Ensure technical abilities are always to company standards
- After hour work will also be required depending on the call out
- Meet position KPI
- Troubleshooting and problem solving of customer issues
- Administrative duties
- Install, configure and maintain network services, equipment and devices
- Will be required to take on additional duties as and when needed
- Work closely with a Team Leader and Scheduler
- Maintaining project and safety documentation
- Accurate reporting and updates on work done
- Ensuring all relevant stock is available for the work that was scheduled
- Work overtime, weekends, standby or on emergency call outs as required
Desired Experience & Qualification
Qualifications & Experience
- Grade 12 certificate
- CompTIA A+ and N+ qualification
- At least 3 to 5 years' experience as a Technician in Wireless / Telecommunications
- 2 years' RF / Wireless experience
- Computer literacy
- Must have valid driver's license
Key Competencies & Skills
- Excellent problem-solving skills
- Good communication skills
- Self-disciplined, motivated, and organised
- Ability to work in a physically demanding environment
- Customer service experience
Work environment
- Climb towers, ladders or operates
- Lift equipment on client sites
- Working at heights: House roofs, telephone / gum poles or large buildings
- Operate small equipment
- Troubleshooting, finding and tracing of networking
- Site call outs
- Medically fit & able to work at heights
- Regional Support - Ability to work and stay in remote areas