Junior Facilities Manager

Bidvest Facilities Management; Mbombela; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading facilities management company in Mpumalanga seeks a Facilities Manager to implement integrated management solutions for clients. This role entails overseeing FM services delivery, managing contractor performance, and ensuring compliance with service level agreements. Candidates should have a diploma or degree in Facilities Management and at least 5 years of relevant experience. Proficiency in MS Office and SAP is essential, along with effective communication and interpersonal skills to build strategic relationships.

Qualifications

• 5 years relevant experience in Facilities Management, CRM, or Property Management.
• Knowledge of Quality and Risk Management Systems.
• Valid SA Driver's License is mandatory.

Responsibilities

• Implement and manage integrated Facilities Management solutions.
• Drive the delivery of FM services as per the SLA.
• Monitor and manage contractors' performance.

Skills

Facilities Management

Relationship Building

Analytical Skills

Customer Focus

Excellent Written Communication

Deadline Driven

Negotiation Skills

Education

National Diploma/Degree in Facilities Management or related field

Matric (Senior Certificate)

Tools

MS Word

MS Excel

MS PowerPoint

MS Project

MS Outlook

SAP

Job description

ROLE PURPOSE

To implement and manage an integrated Facilities Management solution for Clients in accordance with the SLA

MAIN OUTPUTS

• Responsible for driving integrated Facilities Management (FM) services and strategy for the Client
• Ensure delivery of efficient FM service as outlined in the Service Level Agreement (SLA)
• Implementation of an effective HSE, Quality & Risk Management system in conjunction with the Contracts Manager, and in accordance to Client needs
• Conduct daily audits on FM services rendered and ensure that prescribed work quality and standards are sustained
• Ensure timeous sign-off and variance explanations on P&L's
• Identify gaps and deficiencies in services, advise and effect solutions as part of Continuous Improvement on FM services rendered
• Manage back to back SLA agreements with suppliers and contractors
• Monitor service providers’ (contractors) performance and effect corrective action on any deviations to the SLA
• Assist in the management of FM projects and provide technical support, where applicable
• Demonstrate and instill effective adherence to processes on infrastructure maintenance
• Explore and recommend innovative methods, based on best practices, in order to bring about cost-effective solutions
• Ensure timeous processing of invoices
• Provide monthly reports and feedback on continued compliance to the SLA
• Building strategic relationships both internally and externally
• Manage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedback
• Manage performance & conflicts within subordinate employees & effect corrective actions, in line with company policies/procedure
• Ensure adequate staff placement i.e. prepare suitable shift-roster and manage/approve applicable leave for subordinate employees
• Responsible for training, coaching, mentoring & development of subordinate employees

QUALIFICATIONS AND SKILLS

The Applicant must meet the following requirements:

• Matric (Senior Certificate)
• National Diploma/Degree: Facilities Management, Property Management, Project Management, Operations Management or related FM formal qualification
• Valid SA Drivers License
• 5yrs relevant experience in Facilities Management, CRM, Property Management & Financial Management
• Facilities Management, CRM, Property Management & Financial Management
• MS Word, MS Excel, MS PowerPoint, MS Project & MS Outlook (Intermediate skill level)
• SAP knowledge
• Knowledge of OHS Act, ISO 9001
• Quality Management
• Risk Management Systems
• Property Law & Contractual Law

FUNDAMENTAL COMPETENCIES

• Initiative/Proactivity
• Deadline Driven & Highly Motivated
• Stress Tolerant
• Excellent Written Communication
• Basic Supervisory Skills
• Subordinates Capacity Building
• Customer Focus
• Negotiation Skills
• Analytical Skills
• Planning/Scheduling/Objective Setting
• Teamwork & Partnering
• Relationship Building
• Interactive Reasoning
• Excellent Oral Communication