Junior E-Commerce Sales Administrator

Rubber United; Cape Town; On-site; ZAR 120 000 - 180 000; Full time

Job summary

A leading rubber products company in Cape Town is seeking a Junior E-commerce Sales Administrator to handle customer inquiries and order processing. You will assist the sales team and manage customer communication, ensuring efficient operations. The ideal candidate should have a Matric and a year of sales experience, along with strong administrative and communication skills. This full-time role offers a supportive team environment and opportunities for growth.

Qualifications

• Matric, including Mathematics.
• At least 1 year's sales experience.
• Valid driver's license with own transportation.
• Reside within the Cape Town region.
• Strong communication skills, both written and verbal.
• Computer literate with Excel proficiency valued.

Responsibilities

• Process sales orders and quotations on Sage Accounting.
• Update stock and complete orders on Sage.
• Oversee customer experience from queries to delivery.
• Respond to website, email, and phone enquiries.
• Maintain customer records and compile sales reports.

Skills

Customer Service Skills

Order Processing Skills

Communication Skills

Organizational Skills

Administrative Assistance Skills

Education

Matric (including Mathematics)

Tools

Sage Accounting

MS Office

Job description

Company Description

Rubber United, through its e-commerce division RubberOnline, is a Cape Town-based company located in Claremont, Western Cape, South Africa. We specialize in providing high-quality rubber products and have a strong focus on customer satisfaction and service. With a growing online presence, our company is committed to creating a dynamic work environment for our employees.

Role Description

This is a full-time, on-site role for a Junior E-commerce Sales Administrator based in Cape Town, South Africa. The successful candidate will be responsible for handling customer inquiries, order processing, providing administrative assistance, and supporting the sales team.

Daily tasks include managing customer service communications, processing online orders, and assisting with various administrative duties to ensure efficient operation of the e-commerce platform.

Key Responsibilities

• Process sales orders and quotations on Sage Accounting.
• Update stock, process, and complete orders on Sage.
• Oversee the end-to-end customer experience — from queries to delivery.
• Respond to website, email, and phone enquiries.
• Maintain customer records and compile sales reports.
• Liaise with customers, logistics partners, and the team to track and fulfill orders.
• Support the sales team with administrative tasks.

Minimum Requirements

• Matric, including Mathematics.
• At least 1 year's sales experience.
• Valid driver's license with own transportation.
• Reside within the Cape Town region.
• Previous administrative, sales support, or e-commerce experience preferred.
• Strong communication skills, both written and verbal.
• Proactive / forward-thinking.
• Computer literate (MS Office essential; Excel proficiency valued).

What We're Looking For

• Strong Customer Service and Communication skills.
• Order Processing and Sales skills.
• Administrative Assistance skills.
• Proficiency in e-commerce platforms and tools.
• Excellent organizational and multitasking abilities.
• Ability to work effectively in a team environment.
• Prior experience in a similar role is a plus.

Why Join Us?

Be part of a supportive, fast-growing e-commerce team. Gain valuable hands‑on experience in online sales administration. Opportunity to grow within a dynamic company and receive a competitive salaryShould you meet the above requirements, kindly forward your CV to