Junior Claims Assessor

Placements24; Vereeniging; Híbrido; ZAR 60.000 - 120.000; Tempo integral

Benefícios oferecidos por esta vaga

Remote-friendly environment

Mentorship program

Career progression

Resumo da vaga

Placements24 in Vereeniging, Gauteng, is seeking a Junior Claims Assessor for a fully remote role servicing clients nationwide. You will review claims, verify coverage, and process payments under guidance from senior team members.

Ideal candidates have matric and good data and communication skills, with a proactive, learning mindset. Training and mentorship are provided to support growth in claims management within a remote-first organization.

Qualificações

• Matriculation is required; a tertiary qualification in a relevant field (e.g., Business, Law) is an advantage.
• Previous administrative experience, preferably in an office or customer service environment, is beneficial.
• Strong computer literacy, including MS Office applications and ability to learn new systems quickly.
• Excellent attention to detail and accuracy in data handling.
• Good communication and interpersonal skills, essential for remote interaction.
• Strong analytical and problem-solving abilities.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A proactive and eager-to-learn attitude.
• Must have reliable internet access and a suitable home office environment.
• Passion for the insurance industry and a desire to build a career in claims.

Responsabilidades

• Receive and review insurance claims forms and documentation for completeness and accuracy.
• Verify policy coverage and ensure claims are in line with policy terms and conditions.
• Conduct initial investigations into claims, gathering necessary information.
• Process approved claims payments and manage related administrative tasks.
• Communicate with policyholders to gather additional information or explain claim status.
• Escalate complex or unusual claims to senior claims assessors or supervisors.
• Maintain accurate and organized electronic claim files.
• Adhere to company procedures and regulatory requirements in all claim handling activities.
• Learn and apply underwriting guidelines and claims best practices.
• Provide excellent service to policyholders throughout the claims process.

Conhecimentos

Attention to detail

Data handling

Communication skills

Analytical thinking

Time management

Problem solving

Remote work ready

Eager to learn

MS Office proficiency

Formação

Matriculation certificate

Business or Law degree (advantage)

Ferramentas

MS Office

Descrição da vaga

About the Role

Our client, a rapidly growing insurance provider, is looking for an enthusiastic and diligent Junior Claims Assessor to join their remote team, serving clients in the Vereeniging, Gauteng area. This entry-level position is an excellent opportunity for individuals passionate about the insurance industry to gain hands-on experience in claims assessment. You will be responsible for reviewing incoming claims, verifying policy coverage, and processing claims payments under the guidance of senior team members. This role is entirely remote, providing the flexibility to work from home while contributing to a vital function of the company. We seek a motivated individual with strong analytical skills and a commitment to learning and growth. This is a fantastic chance to start your career in claims management with a supportive, remote-first organization.

Key Responsibilities

• Receive and review insurance claims forms and documentation for completeness and accuracy.
• Verify policy coverage and ensure claims are in line with policy terms and conditions.
• Conduct initial investigations into claims, gathering necessary information.
• Process approved claims payments and manage related administrative tasks.
• Communicate with policyholders to gather additional information or explain claim status.
• Escalate complex or unusual claims to senior claims assessors or supervisors.
• Maintain accurate and organized electronic claim files.
• Adhere to company procedures and regulatory requirements in all claim handling activities.
• Learn and apply underwriting guidelines and claims best practices.
• Provide excellent service to policyholders throughout the claims process.

Requirements

• A matriculation certificate is required; a tertiary qualification in a relevant field (e.g., Business, Law) is an advantage.
• Previous administrative experience, preferably in an office or customer service environment, is beneficial.
• Strong computer literacy, including proficiency in MS Office applications and ability to learn new systems quickly.
• Excellent attention to detail and accuracy in data handling.
• Good communication and interpersonal skills, essential for remote interaction.
• Strong analytical and problem-solving abilities.
• Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
• A proactive and eager-to-learn attitude.
• Must have reliable internet access and a suitable home office environment.
• Passion for the insurance industry and a desire to build a career in claims.

Benefits

Our client offers a competitive entry-level salary with opportunities for progression. Comprehensive training and mentorship are provided to ensure your success in the role. As a fully remote position, you benefit from the flexibility and convenience of working from home. Our client also provides a supportive team environment and opportunities for further professional development within the insurance sector. Join a company that invests in its employees' growth and development, serving the Vereeniging, Gauteng region and beyond.