Junior Beauty Product Specialist

Placements24; Gauteng; Hybrid; ZAR 167,000 - 257,000; Full time

Job summary

Placements24 is seeking a motivated Junior Beauty Product Specialist to join their expanding remote team. This entry-level role supports senior consultants by providing product information, assisting with client inquiries, and ensuring smooth operations from a home-based setting.

The role offers comprehensive training and mentorship to grow expertise in beauty product consultation. You will handle inquiries via email and chat, maintain the knowledge base, process orders, and learn about

Qualifications

• Interest in beauty and wellness industry and desire to learn about skincare, makeup, and health products.
• Excellent written communication skills and a friendly, helpful demeanor.
• Basic computer proficiency including email and word processing software.
• Ability to work remotely within a team and follow instructions.
• Proactive attitude and willingness to take on new challenges.

Responsibilities

• Respond to customer inquiries about product features, benefits, and usage via email and chat.
• Assist senior consultants with preparing product information and training materials.
• Maintain an organized knowledge base of beauty and wellness products.
• Process product orders and ensure information is logged accurately.
• Identify customer needs and preferences based on inquiry trends.

Skills

Beauty interest

Written communication

Remote work

Job description

About the Role

Our client is looking for a motivated and enthusiastic Junior Beauty Product Specialist to join their expanding remote team. This entry-level position is perfect for someone passionate about the beauty and wellness sector who wants to kickstart their career. You will support the senior consultants by providing essential product information, assisting with client inquiries, and ensuring smooth operations from a remote setting. This role offers comprehensive training and mentorship, enabling you to grow your expertise in a supportive, home-based environment.

Key Responsibilities

• Respond to customer inquiries regarding product features, benefits, and usage via email and chat support.
• Assist senior consultants with preparing product information and training materials for clients.
• Maintain an organized and up-to-date knowledge base of all beauty and wellness products.
• Process product orders and ensure accurate information is logged in the system.
• Support the team in identifying customer needs and preferences based on inquiry trends.

Requirements

• A strong interest in the beauty and wellness industry, with a desire to learn about skincare, makeup, and health products.
• Excellent written communication skills and a friendly, helpful demeanor.
• Basic computer proficiency, including email and word processing software.
• Ability to follow instructions and work effectively within a remote team structure.
• A proactive attitude and a willingness to take on new challenges.

Benefits

• Starting salary with regular performance reviews and potential for increases.
• Comprehensive training program designed to build expertise in beauty product consultation.
• Fully remote position, offering ultimate flexibility in your work location.
• Access to company products at discounted rates.
• Mentorship from experienced beauty industry professionals.