Junior Admin Assistant

Hr Options; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A financial services company is seeking a junior admin assistant to join their team in Cape Town. This role involves facilitating reception duties, managing office supplies, and ensuring smooth operations. The ideal candidate will have a National Senior Certificate, strong telephone etiquette, and be fluent in both English and Afrikaans. This is a fantastic opportunity for career growth within a reputable organization.

Qualifications

• Minimum formal education required is a National Senior Certificate (Grade 12).
• Experience in customer-facing roles and telephone etiquette is essential.
• Must be fluent in English and Afrikaans.

Responsibilities

• Facilitate the smooth running of the reception and office maintenance.
• Answer incoming calls promptly and politely; assess callers' requirements.
• Manage and update the boardroom calendar.
• Greet visitors and maintain the overall appearance of reception.
• Monitor the activities of office cleaners.

Skills

Telephone etiquette

Customer-facing experience

Communication in English

Communication in Afrikaans

Education

National Senior Certificate (Grade 12 / Matric)

Job description

Our client, an established company within the financial sector is seeking to hire a junior admin assistant to join their team.

This is an excellent opportunity for an individual to grow their career within a reputable organisation.

Qualifications

Formal Education : National Senior Certificate (Grade 12 / Matric)

Experience : Telephone etiquette, Strong background in customer-facing roles

Language Requirements : Excellent knowledge of English and Afrikaans (speak, write, read, understand)

Responsibilities

Duties : Reception and Boardrooms – Facilitates the smooth running of the reception and office maintenance.

Efficient operation of the switchboard.

Answering all incoming calls promptly and politely; assessing callers requirements; transferring calls; taking messages; delivering messages to the relevant staff members timeously.

Manage and update the boardroom calendar.

Greet visitors and staff.

Maintain overall appearance of reception and all boardrooms in line with the company’s mission and vision.

Ensure equipment in the reception area and all boardrooms are functioning.

Ensure boardrooms are always neat and usable.

Attending to the setting up of the office at start of business and shut down at close.

Responsible for managing all outgoing and incoming couriers, receiving and cross-checking goods upon delivery.

Assist with daily scanning compliance documentation.

Efficient CRM data capturing.

Assist with downloading monthly market value statements.

Do all Astute enquiries and Lightstone Property reports.

People : Communicate with a variety of individuals on all levels.

Work effectively in a team and as an individual.

Co-ordinate with the office cleaners to prepare the boardrooms for meetings.

Monitor the day-to-day activities of the office cleaners.

Operational Support : Arranging food and beverages within budget for presentations, meetings and events, as required.

Monitor stock and order office supplies (beverages and cleaning material).

Arranging couriers.

Monthly printer reports to Financial Advisor.

Monitor stock and order office supplies (beverages, cleaning material, printing supplies, water).

Assist Financial Advisor with basic tasks from time to time.