Junior Account Executive

Ditto Hire; Cape Town; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Ditto Hire is seeking a Junior Account Executive to join their support team in Cape Town. This role offers a fantastic opportunity for those passionate about customer service, with full training provided. You'll assist clients, track interactions, and work in a supportive, innovative environment that values growth and learning.

Benefits

Full training provided

Supportive team environment

Opportunities for growth

Qualifications

• Minimum 2 years experience in customer service.
• Experience with online platforms is a bonus.
• Great communication skills and a friendly approach.

Responsibilities

• Assist clients via phone, email, and support systems.
• Keep track of client interactions using a ticketing system.
• Work within a team to ensure excellent customer service.

Skills

Customer service

Problem-solving

Communication

Job description

Junior Account Executive – Customer Success

Kickstart your career in the exciting world of tech!

Ditto is looking for a Junior Account Executive to join our growing support team. If you're eager to learn, have great attention to detail, and enjoy helping people, this could be the perfect opportunity for you!

What You’ll Need :

• A passion for customer service and problem-solving
• Minimum 2 years experience
• Some experience in customer support or working with online platforms (bonus but not required!)
• Great communication skills and a friendly approach
• Willingness to learn and grow in a fast-paced tech environment

What You’ll Do :

• Assist clients by providing friendly and efficient support via phone, email, and support systems
• Keep track of client interactions using our ticketing system
• Work well within a team and ensure excellent customer service
• Help with training, queries, and other tasks as needed

Why You’ll Love This Role :

• Full training provided
• Be part of a supportive and innovative team
• Learn valuable skills in customer success and the tech industry
• Opportunities to grow within the company

If you're ready to start your career with a company that values growth and learning, apply today!

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