Job Title : External Salesperson

ManpowerGroup; Pretoria; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading recruitment agency seeks an experienced academic administrator to oversee academic administration and quality assurance processes in Pretoria. The candidate should have a Master’s degree and at least 5 years of relevant experience. This full-time, on-site position involves ensuring compliance with academic regulations and maintaining data accuracy across all student records.

Qualifications

• 5 years’ experience in academic administration or quality assurance.
• Knowledge of CHE, DHET, and HEQCIS frameworks.
• Ability to develop and implement policies.

Responsibilities

• Oversee academic administration and compliance.
• Develop and implement SOPs and policies.
• Manage graduation and certification processes.

Skills

Organisational skills

Analytical skills

Communication skills

Attention to detail

Education

Master’s degree in Education, Administration, or related field

Job description

Detail : Key Responsibilities

• Oversee academic administration and quality assurance systems, ensuring compliance with CHE, DHET, and HEQCIS requirements.
• Develop, implement, and maintain Standard Operating Procedures (SOPs), policies, and templates.
• Coordinate governance activities, including Teaching and Learning Committees and Marks Committees.
• Ensure data accuracy and integrity across all student records and audits.
• Manage graduation and certification processes, including verification and credential validation.
• Conduct internal audits and ensure ongoing process and policy adherence.
• Provide leadership and mentorship to administrative staff and interns.

Success in this Role Will Be Demonstrated By :

• Meeting all regulatory reporting deadlines with zero compliance issues.
• Maintaining 100% accuracy in student data, audit outcomes, and graduation records.
• Ensuring all policies and procedures are current, accessible, and consistently applied.
• Driving process improvements and enhancing operational efficiency.
• Building strong, collaborative relationships across departments.

Requirements

• Master’s degree in Education, Administration, or a related field.
• At least 5 years’ experience in academic administration, quality assurance, or student records management in higher education.
• Proven knowledge of CHE, DHET, and HEQCIS frameworks and reporting requirements.
• Strong organisational, analytical, and communication skills.
• Demonstrated ability to develop and implement policies and processes.
• High attention to detail, accuracy, and a proactive, solutions-focused approach.

Desirable Attributes

• Certification in Quality Assurance, Compliance, Project Management, or Data Governance.
• Experience leading a team within academic administration or quality assurance.
• Familiarity with international higher education standards.

Additional Information

• This is a full-time, on-site position based in Johannesburg.
• Working hours : 08 : 30 – 17 : 00 , Monday to Friday (occasional after-hours work may be required).
• Candidates must have reliable transport.