Job Title : Data Centre Manager

ManpowerGroup; Midrand; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A leading staffing solutions provider in Midrand is seeking a professional for data center management. The ideal candidate will be responsible for configuration and management of monitoring systems as well as ensuring all client SLAs are met. A strong background in technical abilities and effective communication is essential, along with 3+ years of relevant experience in a similar role. This position offers opportunities for professional development and growth.

Qualifications

• 3+ years relevant data center experience is preferable.
• Extensive knowledge of network topology and protocols is preferable.

Responsibilities

• Conduct and manage working methods to ensure SLAs are achieved.
• Configuration and management of Data Centre monitoring systems.
• Produce PME kWh reporting and SLA reports.
• Daily system checks to ensure devices are online and operational.

Skills

Excellent technical abilities

Effective communication skills

Proactive problem solver

Self-motivated

Advanced Microsoft Office skills

Excellent verbal and written communication skills

Outstanding organizational skills

Education

Matric / Grade 12

Tools

Excel

Building Management Systems

Schneider Ecostruxure Building Operation (EBO)

Schneider Power Monitoring Expert (PME)

Job description

Detail : MAIN FUNCTIONS OF THE JOB

• Conduct and manage working methods to ensure all clients SLAs are achieved.
• Configuration and management of Data Centre monitoring systems
• Mapping of current transformers and other power monitoring devices to internalsystems
• Verification of data to confirm the correct values are being captured.
• Ensure no duplication of data.
• Set up virtual sensors on BMS Systems.
• System enhancement and reporting automation
• Produce PME kWh reporting
• Produce SLA reports from EBO
• Month end Billing – Power exceeded and Footprint billing
• CT Power monitoring on DCE
• Logging daily tickets for issues picked up with regards to offline devices, unusual datareadings on DCE
• CT configuration and alarming set up – Ozone, DCE
• Set up and configuration of virtual sensors on BMS Systems.
• Updating PME with new kWh client and cabinet info
• Investigate CT Power related tickets in conjunction with Data Centre Technicians
• Liaising with the DCS teams for resolution of tickets
• Attend Monthly Power capacity meeting with management
• Expected to improve current processes and introduce automation with aim towardssimplification.
• Daily system checks to ensure devices are online, operational, and free from alarms.
• Ensure the various power monitoring devices are running the correct firmware version.
• In conjunction with national Operations teams, ensure the latest firmware version has
• been tested within a test environment prior to implementation.
• Active participation in new data centre builds or expansions
• Ensuring comprehensive Root Cause analysis are completed for all monitoring systemincidents / outages.
• Quick responses to potentially critical situations – relevant to role 3rd party vendor management and service delivery – Monitoring system hardware andsoftware support
• Active involvement in network, physical and cyber security matters - Monitoring systemhardware and software support
• Assist with operational requests to investigate and resolve system related configurationissues.
• Review daily reports to identify possible outliers and devise resolution in collaborationwith Data Analyst / s
• Pro-actively identify, implement, and review monitoring reports to identify potentialissues within 24 business hours.
• Identify and report on cabinets exceeding environmental threshold.
• Compliance in accordance with all relative policies and procedures
• Meet agreed inter-departmental OLA (Operational Level Agreement)
• Implement company and departmental policies, processes, and work instructions asper the agreed quality and timeline / RFS.

SKILLS REQUIREMENT

• Excellent technical abilities
• Effective communication skills, active listener – ability to understand requirements.
• Proactive problem solver who can perform rapid and accurate assessments.
• Ability to work independently, as well as being a positive team player.
• Self-motivated
• Conducts self professionally, exhibits elevated levels of tolerance and patience.
• Responsible for continued learning and self-development.
• Advance Microsoft Office skills
• Trouble shoot systems and components to identify root causes of failures.
• Implement corrective actions promptly to mitigate the negative effects of systemchanges.
• General
• Open to provide after-hours support as needed for significant issues
• Excellent verbal and written communication skills
• Excellent technical abilities
• Behaviour
• Adopt a mindset of continuous improvement
• Lead by example
• Be on the lookout for constant process improvements
• Growing our people
• Delivering to our shareholders
• Respecting each other
• Embracing diversity
• Upholding the highest levels of integrity
• Serving our internal and external clients
• Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic
• Ability to work productively in cross-functional teams or resourcefully andindependently as an individual
• Focused on continued learning and self-development
• Administrative duties could include;
• Ensuring compliance with internal policies and regulations
• Change and incident management
• Ensure adherence to all established guidelines and management practices foremployees
• Occupational Health and Safety responsibilities
• Reporting accurately, as per agreed format, quality, and timelines
• Outstanding organizational skills, ability to prioritize effectively.

QUALIFICATIONS AND EXPERIENCE :

• Matric / Grade 12 is essential
• Excellent Excel Skills
• Minimum of 3 years relevant data centre experience preferable
• Extensive knowledge of network topology and protocols preferable
• Knowledge of Building Management Systems is beneficial.
• Schneider Ecostruxure Building Operation (EBO) System Knowledge is beneficial.
• Schneider Power Monitoring Expert (PME) System Knowledge beneficial.