Jira Analyst

Weplace; Gauteng; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A professional recruitment agency is looking for an experienced Jira Analyst in Gauteng, South Africa. The candidate should have over 5 years of experience and a relevant degree, coupled with strong skills in stakeholder management and Jira software. This role involves developing business specifications, providing user support, and leading workshops for requirement gathering. The ideal applicant will possess financial services experience and basic SQL knowledge.

Qualifications

• 5+ years experience as a Jira Analyst.
• Must have Financial Services Experience.
• Investment Management or LISP platform experience beneficial.
• Basic SQL and programming skills are an advantage.
• Strong communication skills including verbal, written and listening skills.

Responsibilities

• Develop business requirement specifications through discussions and interviews.
• Provide user support including troubleshooting errors.
• Document existing business processes and develop new ones.
• Lead workshops to gather requirements and manage expectations.
• Coordinate projects and manage timelines and milestones.

Skills

Policy, Product & Systems knowledge

Process & Solutions orientated

Communication skills (verbal and written)

Management Skills

Interpersonal skills

Resilience

Ability to work under pressure

Goal and deadline driven

Analytical thinker with problem solving skills

Understanding of entity relationships within a database

Education

National Diploma / Bachelor's Degree

Tools

Jira

SQL

Job description

Responsibilities

• Develop business requirement specifications through well facilitated discussions and interviews with relevant stakeholders
• User support including trouble shooting errors
• Experience in creating workflows and the deployments of workflows
• Document existing business processes and develop and document new business processes
• Develop functional and technical specification documentation
• Primary interface between business representatives and technical resources for the development or implementation of business applications
• Workshop or hold JAD sessions to gather requirements and drive workshops when necessary
• Liaise with relevant stakeholder management to prioritize project deliverables
• Transfer of "care, custody and control" of new processes and applications to the business owners, including user training and support
• Effective coordination of the projects and their inter-dependencies and any risks and any other issues that may arise. This includes timeline and milestone management
• Continuously identify and implement incremental improvements to current processes, independent of larger project deliverables
• Effective stakeholder management - Keep management, users and developers informed of progress through effective communication and management of expectations

Minimum requirements

• A relevant tertiary qualification is essential National Diploma / Bachelors Degree etc.
• 5+ years experience as a Jira Analyst
• Jira software experience
• Must have Financial Services Experience
• Investment Management or LISP platform experience beneficial
• Basic SQL and programming skills will be an advantage
• Agile / SCRUM, Jira and PI Planning knowledge
• Strong communication skills including verbal, written and listening skills
• Proven stakeholder management capability
• Use Case skills (Create and develop)
• Able to compile process and data flow diagrams and Context diagrams
• Must have creative skills in providing possible solutions to business requirements

Skills / Competencies

• Policy, Product & Systems knowledge
• Process & Solutions orientated
• Communication skills (verbal and written)
• Management Skills
• Interpersonal skills
• Resilience
• Must be able to work under pressure
• Goal and deadline driven
• Understanding of the entity relationships within a database and how the various system integrates with each other in an environment
• Analytical thinker with problem solving skills
• Ability to see the big picture

Should you not receive a response from us within one week of your application, your application has unfortunately not been successful.