Italian-Speaking Airline Support & Sales (Remote)

Black Pen Recruitment; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Customer Service & Sales Representative (Italian Speaking) to join a prestigious airline brand. The role involves assisting international passengers with queries and working on reservations systems. Applicants must be located in South Africa and possess fluency in Italian and English. Offering a fully remote position with comprehensive training provided and a competitive salary, this role is perfect for customer service professionals looking for a dynamic work environment.

Qualifications

• Must have permanent residence permit or South African ID.
• Must have a fiber internet connection or stable ADSL line.
• Experience in customer service or call center environment.

Responsibilities

• Assist international passengers with travel-related queries.
• Handle airline reservations systems and voice calls.
• Meet specific key performance indicators in a call center.

Skills

Italian language proficiency

Customer service skills

Flexibility to work shifts

Communication skills in English

Job description

A leading recruitment agency is seeking a Customer Service & Sales Representative (Italian Speaking) to join a prestigious airline brand. The role involves assisting international passengers with queries and working on reservations systems. Applicants must be located in South Africa and possess fluency in Italian and English. Offering a fully remote position with comprehensive training provided and a competitive salary, this role is perfect for customer service professionals looking for a dynamic work environment.