IT Workspace Engineer

Performit Personnel; Gqeberha; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A reputable IT services provider is seeking a Mid-Level Workspace Engineer in Port Elizabeth. This role focuses on designing and supporting endpoint management solutions, particularly using Microsoft Intune and SCCM. The ideal candidate possesses strong expertise in Windows 11 and has 2–4 years in endpoint management. Responsibilities include configuring compliance, managing applications, and optimizing IT processes.

Qualifications

• Strong expertise in Windows 11 OS and Microsoft Intune.
• Minimum 2–4 years in desktop engineering or IT support roles.
• Familiarity with ITIL framework and service delivery processes.

Responsibilities

• Device Enrollment and Compliance Configuration.
• Set up and test Intune enrollment methods.
• Define and implement compliance policies.

Skills

Microsoft Intune

Windows Autopilot

SCCM

PowerShell

Endpoint security solutions

Troubleshooting

Strong communication skills

Education

Qualification in Information Technology or equivalent experience

Microsoft Certified: Modern Desktop Administrator Associate

Job description

IT Workspace Engineer required in Port Elizabeth.

The Mid-Level Workspace Engineer is responsible for designing, implementing, and supporting modern endpoint management solutions across the organization, with a primary focus on Microsoft Intune, Windows Autopilot, and SCCM-to-Intune migration.

This role ensures secure, compliant, and efficient device lifecycle management, application deployment, and operational excellence for Windows endpoints. Workspace Engineer collaborates with global IT teams to drive standardization, automation, and continuous improvement in workspace technologies.

Minimum Requirements:

• Qualification in Information Technology, or related field (or equivalent experience)
• Certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Azure Administrator Associate, or equivalent
• Familiarity with ITIL framework and service delivery processes
• Experience with cloud migration projects and Office 365 migrations
• Strong expertise in Windows 11 OS, Microsoft Intune, SCCM, Azure Active Directory, and Entra ID
• Troubleshooting experience on end-user devices
• Mobile application management policies
• Management of Apple devices through Intune
• Hands‑on experience with device enrollment, compliance configuration, and application deployment in Intune
• Proficiency in scripting languages (PowerShell preferred) for automation
• Excellent problem‑solving and troubleshooting skills
• Strong communication skills; ability to work in a global, cross‑functional team
• Experience with endpoint security solutions and security best practices
• Minimum 2–4 years in desktop engineering, endpoint management, or IT support roles

Duties and Responsibilities:

• Device Enrollment and Compliance Configuration
• Set up and test Intune enrollment methods (Windows Autopilot, BYOD, bulk enrollment)
• Define, implement, and maintain compliance policies (encryption, password rules, antivirus, etc.)
• Integrate conditional access with Entra ID (Azure AD) for non‑compliant devices
• Ensure all endpoints meet security baselines and compliance requirements
• Application Management and Deployment
• Inventory and rationalize SCCM‑deployed applications prior to migration
• Repackage and publish applications via Intune (Win32, MSI, Store apps)
• Establish and maintain self‑service app deployment through the Company Portal
• Document and optimize application deployment processes
• Windows Update Management via Intune
• Transition Windows Update for Business (WUfB) policies from SCCM to Intune
• Define update rings and deadlines for quality and feature updates
• Monitor compliance, update success rates, and remediation through Intune reporting
• Configuration Profiles and Security Baselines
• Replace legacy GPOs and SCCM configuration items with Intune configuration profiles
• Implement and maintain Microsoft Security Baselines for Windows, Edge, and Office
• Regularly review policy drift and ensure alignment across device groups
• Monitoring, Reporting, and Endpoint Analytics
• Leverage Endpoint Analytics and Device Health reports in Intune for proactive maintenance
• Build and maintain dashboards for compliance, patching, and enrollment health
• Define and execute remediation workflows for non‑compliant or unhealthy devices
• SCCM Co‑Management and Decommissioning
• Enable co‑management for pilot devices to ensure smooth policy handover
• Gradually shift workloads (compliance, updates, apps) from SCCM to Intune
• Plan and execute SCCM infrastructure decommissioning once all endpoints are fully managed by Intune
• Collaboration, Documentation, and Support
• Partner with global IT teams to standardize and optimize desktop solutions.
• Provide training and support to local IT teams and end‑users.
• Create and maintain technical documentation and management reports.