IT Technician: Remote & Onsite Support Pro

First Technology Pty Ltd; Limpopo; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic IT support company in Limpopo seeks an IT Technician to deliver high-quality onsite and remote IT support. The role requires a minimum of 2 years’ experience in IT support, with a strong knowledge of O365, networking fundamentals, and troubleshooting skills. You will be responsible for optimal system performance, hardware/software maintenance, and cloud service deployment. Strong customer-service skills are essential for this role, which may involve onsite visits as needed.

Qualifications

• Minimum 2 years’ experience in IT support role.
• Strong knowledge of O365 and networking fundamentals.
• Ability to manage multiple support tickets effectively.

Responsibilities

• Provide onsite and remote IT support to various clients.
• Ensure optimal IT system performance through administration.
• Deliver hardware and software troubleshooting and maintenance.
• Assist with cloud services deployment and maintenance.
• Conduct site assessments and recommend technical improvements.

Skills

O365 knowledge

Network fundamentals

Hardware/software troubleshooting

Customer-service skills

Tools

Firewalls

Access points (APs)

Endpoint security tools

Job description

A dynamic IT support company in Limpopo seeks an IT Technician to deliver high-quality onsite and remote IT support. The role requires a minimum of 2 years’ experience in IT support, with a strong knowledge of O365, networking fundamentals, and troubleshooting skills. You will be responsible for optimal system performance, hardware/software maintenance, and cloud service deployment. Strong customer-service skills are essential for this role, which may involve onsite visits as needed.