IT Technician: Helpdesk & Network Support (After Hours)

HR Talent Partner SA; Somerset West; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A manufacturing engineering company in Somerset West is seeking an IT Technician to ensure smooth operation of IT systems. The role involves providing technical support, managing helpdesk functions, and maintaining network integrity. Candidates should have 3-5 years of experience in technical support and relevant qualifications such as a Higher Certificate in IT. This full-time position offers excellent salary and internal career advancement opportunities.

Benefits

Excellent salary

Internal career advancement opportunities

Qualifications

• 3 – 5 years of experience in technical support and network management.
• Experience in managing helpdesk operations and ticketing systems.
• Understanding of LAN/WAN, TCP/IP, and Wi-Fi troubleshooting.
• Experience tracking and maintaining IT inventory.

Responsibilities

• Provide training and guidance to users on IT systems.
• Manage helpdesk services and resolve user technical issues.
• Install and update software to maintain system security.
• Monitor network systems for optimal performance.

Skills

Technical Support

Network Management

User Training

Helpdesk Management

Software Installation

Documentation

Education

Higher Certificate IT related

National Diploma in Information Technology

Bachelor of Science in Computer Science

Tools

CompTIA A+

CompTIA Network+

Cisco Certified Network Associate (CCNA)

Job description

A manufacturing engineering company in Somerset West is seeking an IT Technician to ensure smooth operation of IT systems. The role involves providing technical support, managing helpdesk functions, and maintaining network integrity. Candidates should have 3-5 years of experience in technical support and relevant qualifications such as a Higher Certificate in IT. This full-time position offers excellent salary and internal career advancement opportunities.