It Technician

Cosmopolitan Projects; Gauteng; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A technology solutions provider in Gauteng is seeking a motivated IT Technician to provide technical support and maintain IT operations. The ideal candidate should have a strong foundation in computer systems and networking, along with the ability to troubleshoot IT issues effectively. A tertiary qualification in an IT-related field and prior experience in a similar role are required. This role offers opportunities for growth in a dynamic environment.

Qualifications

• 2 years previous working experience as an IT Technician or a similar role.
• Strong understanding of Windows operating systems and Microsoft Office applications.
• Ability to work independently and in a team environment.

Responsibilities

• Provide first-line technical support to staff via email, phone, or in person.
• Troubleshoot and resolve hardware, software, and network issues.
• Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment.

Skills

Technical support

Troubleshooting

Multitasking

Communication skills

Networking

Problem-solving

Education

Matric or Similar

Tertiary qualification in IT-related field

IT related certification or diploma (e.g., CompTIA A)

Job description

We are looking for a motivated and detail-oriented IT Technician with a strong foundation in computer systems, networking, and technical support.

Skilled in troubleshooting hardware and software issues, assisting with system installations, and providing user support to ensure smooth IT operations.

Eager to learn and grow in a fast-paced, dynamic IT environment, with a strong desire to contribute to efficient technology solutions and reliable service delivery.

Responsibilities

• Provide first-line technical support to staff via email, phone, or in person.
• Troubleshoot and resolve hardware, software, and network issues.
• Assist in the setup, configuration, and maintenance of computers, printers, and other IT equipment.
• Install and update operating systems, applications, and security software.
• Report recurring issues to IT office manager.
• Maintain IT asset inventory and ensure all equipment is properly documented.
• Assist in network cabling and tracing of cables if necessary.
• Uphold IT policies, procedures, and security best practices.

Qualifications

• Strong understanding of Windows operating systems and Microsoft Office applications.
• Basic networking knowledge.
• Problem‑solving and identifying new solutions.
• Ability to multitask effectively between resolving support tickets and assisting end users.
• Strong communication skills with the ability to clearly explain technical problems to staff members.
• Ability to work independently and in a team environment.
• Eagerness to learn and adapt to new technologies.
• Matric or Similar.
• A tertiary qualification in any IT‑related field.
• IT related certification or diploma (e.g., CompTIA A or equivalent).
• 2 years previous working experience as an IT Technician or a similar role.
• Valid driver's licence.
• Own vehicle for travel to sites and offices.