It Technician

Kempston Group; East London; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology service provider in East London is seeking an experienced IT Technician to provide onsite support across various locations. The role requires a Matric Certificate and A+ and N+ certifications along with strong troubleshooting skills. Excellent communication and customer service abilities are essential. Additional networking knowledge and experience with Microsoft Intune are advantageous. This position offers a chance to grow and develop your IT skills.

Qualifications

• 3+ years experience in a similar role.
• Valid driver’s license and willingness to travel between sites.

Responsibilities

• Provide onsite technical support across all company locations.
• Configure and set up computers and laptops.
• Assist with IT solutions, installations, and network setups.
• Troubleshoot hardware and software issues.
• Manage devices via Microsoft Intune.
• Deliver excellent customer service and elevate issues when necessary.

Skills

Strong troubleshooting skills for hardware and software

Familiarity with Windows and Microsoft Office

Basic networking knowledge (IP, DNS, DHCP, wireless)

Excellent communication and customer service skills

Eagerness to learn and grow

Education

Matric Certificate

A+ and N+ certifications (or equivalent)

Additional certifications (e.g., Microsoft, Security+, vendor-specific)

Tools

Microsoft Intune

Job description

IT TECHNICIAN

EAST LONDON

Minimum Skills and Experience Required

• Matric Certificate
• 3+ years experience in a similar role
• A+ and N+ certifications (or equivalent)
• Valid driver’s license and willingness to travel between sites
• Strong troubleshooting skills for hardware and software
• Familiarity with Windows and Microsoft Office
• Ability to set up and configure desktops, laptops, phones, and printers
• Basic networking knowledge (IP, DNS, DHCP, wireless)
• Experience in a domain environment (user accounts, passwords)
• Basic experience with Microsoft Intune
• Additional certifications (e.g., Microsoft, Security+, vendor‑specific) advantageous
• Excellent communication and customer service skills
• Eagerness to learn and grow

Duties and Responsibilities

• Provide onsite technical support across all company locations
• Configure and set up computers and laptops
• Assist with IT solutions, installations, and network setups
• Troubleshoot hardware and software issues
• Manage devices via Microsoft Intune
• Deliver excellent customer service and elevate issues when necessary