It Technician

Crescent Star Pty Ltd; Durban North; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A private investment company in Durban North is seeking a highly motivated IT Technician to provide technical support and maintenance for internal systems. Responsibilities include managing hardware, software, and networks, ensuring security and privacy, with a strong emphasis on customer service. Applicants should have IT qualifications and relevant certifications. This full-time position offers competitive salary and flexible work environment.

Benefits

Competitive Salary

Performance Incentives

Flexible working environment

Qualifications

• Proven experience as an IT Technician or relevant position.
• Solid knowledge of computer systems and networks.
• Excellent diagnostic and problem-solving skills.

Responsibilities

• Install, configure, and maintain computer hardware.
• Troubleshoot system and network problems.
• Manage user accounts and security settings.

Skills

Technical support

Problem-solving

Customer service

Network knowledge

Communication skills

Education

Degree in Information Technology

Relevant IT certifications

Tools

Windows Operating Systems

Cloud services (Microsoft, Google Workspace)

Job description

Crescent Star Pty Ltd is a privately-held investment company based in La Lucia, Durban.We are seeking a highly motivated and detail-oriented IT Technician to provide technical support and maintenance for our internal computer systems, hardware, and networks.

Key Responsibilities

• Install, configure, and maintain computer hardware, operating systems, and applications.
• Provide timely technical support staff for hardware, software, and network-related issues.
• Troubleshoot and diagnose system and network problems, including connectivity, printers, and mobile devices.
• Manage user accounts, permissions, and security settings, email systems, and other platforms.
• Perform routine system updates, patches, and preventative maintenance.
• Ensure security and privacy of networks and computer systems by monitoring for breaches and enforcing security protocols.
• Maintain accurate inventory of IT equipment and detailed documentation of incidents, resolutions, and system configurations.
• Assist in the setup and deployment of new IT equipment and infrastructure projects.

Qualifications

• Proven experience as an IT Technician, Desktop Support, or relevant position (or demonstrable equivalent experience).
• Solid knowledge of computer systems, networks (LAN / WAN), and common operating systems (Windows, etc.).
• Excellent diagnostic and problem-solving skills.
• Exceptional verbal and written communication skills with a strong customer service focus.
• Ability to work independently and manage multiple priorities effectively.
• Degree in Information Technology, Computer Science, Or IT Qualifications.
• Relevant IT certifications.
• Experience with server administration (Windows ) or cloud services (e.g., Microsoft , Google Workspace).

Compensation & Benefits

• Competitive Salary with Performance Incentives.
• Flexible working environment with small team of highly skilled individuals.

How to Apply

Apply with full CV to this post.

Job Type: Full-time

Work Location: In person