IT Technical Support Learnership

iMasFinance; Centurion; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A financial services provider invites applications for a 12-month Information Technology Technical Support Learnership. This program offers structured learning, practical workplace experience, and leads to an NQF Level 4 qualification. Ideal for previously disadvantaged youth interested in IT Networks and Security. Monthly allowance of R5,000 with limited intake.

Qualifications

• Grade 12 with a minimum of Level 4 (50%) in Maths and English.
• Demonstrated interest in IT Networks and IT Security.
• Not currently employed or enrolled in any studies.

Responsibilities

• Set up and maintain workstations.
• Troubleshoot and resolve IT incidents.
• Provide telephonic technical assistance.

Skills

Workstation setup and maintenance

Troubleshooting

Technical assistance

Hardware and software support

Education

Grade 12 with Mathematics and/or Accounting

Minimum Level 4 in Maths, English, and a second language

Relevant tertiary qualification

Job description

iMasFinance, an authorised financial services provider, invites applications for a 12-month Information Technology Technical Support Learnership. This programme offers structured learning and practical workplace experience, leading to an NQF Level 4 qualification.

Key Learning Areas

• Workstation setup and maintenance
• Troubleshooting and resolving IT incidents
• Escalating issues to third-level support
• Providing telephonic technical assistance
• Supporting hardware and software rollouts
• Reporting and feedback to management
• Ongoing coaching, training and mentoring

Eligibility Criteria

• Grade 12 with Mathematics and/or Accounting
• Minimum Level 4 (50%) in Maths, English, and a second language
• Relevant tertiary qualification is an advantage
• Demonstrated interest in IT Networks and IT Security
• Not currently employed or enrolled in any studies
• Open to previously disadvantaged youth
• Available to start in December 2025

Programme Details

• Duration: 12 months
• Monthly allowance: R5,000
• Intake: Limited to 2 learners
• Start date: December 2025