IT Technical Project Manager - TSS

TFG Infotec; Cape Town; On-site; ZAR 250 000 - 1 000 000; Full time

Job summary

A leading retail technology provider is seeking a Project Manager for their IT division in Cape Town. You will oversee project management services across IT departments, ensuring smooth delivery of projects within budget and scope. Ideal candidates have 8 to 10 years of project management experience, relevant certifications, and strong leadership skills. This role offers opportunities in a dynamic environment focused on collaboration and customer satisfaction.

Qualifications

• 8 to 10 years of IT Infrastructure-related project management experience.
• 5+ years relevant experience managing large, complex projects.
• Understanding of network infrastructure and IT hardware.

Responsibilities

• Manage and implement a complex program of business change.
• Ensure that projects are delivered within scope, budget, and on time.
• Maintain positive relationships with vendors and external partners.

Skills

Project Management

Conflict Management

Negotiation Skills

Emotional Intelligence

Problem-Solving

Education

Relevant tertiary education

Project Management certification

Tools

Microsoft Licensing

Software Development Lifecycle

DevOps

Job description

Position Description

We're looking for a Project Manager to be part of our IT division to be responsible for delivery of Project Management services across the TSS and Infrastructure departments, within the Head Office and Stores environments.

With a robust strategy focusing on People, Process and Technology, we believe that our culture and the quality of our people are our greatest strengths. As such, we need to employ top talent to support our key business functions.

TFG’s IT division provides innovative, strategic and cost-effective ICT solutions and professional services to TFG and its subsidiaries. Working for TFG means; working with highly talented professional individuals, who are passionate about collaboration, creativity and working towards successful customer service.

Key Performance Areas

• Maintaining a strategic view over the programme, by establishing the right governance approach to achieve the desired outcomes of the programme. Ensuring clear communication and adoption by both the direct project teams, as well as the broader stakeholder groups across the organisation (internal & external)
• The identification, planning, direction and coordination of activities to manage and implement a complex a programme of business change. This requires the ability to lead and influence across the broader TFG Group
• Management of cross-functional and cross-business interdependencies in support of specific programme strategies and objectives, and alignment with business and organisation strategies and objectives
• Responsible for monitoring and reporting, ensuring that projects are delivered within scope, budget and on time. Overall management of project deliverables, ensuring right-sized governance and standards are adhered to. Continuous and proactive management of risks (business, technical & commercial), ensuring mitigation plans are in place and agreed (management reporting and metrics)
• Responsible for accurate cost management, monthly variance management and monitoring of budgets (R250k - R25m) and operational costs (if applicable), supported by comprehensive reporting.
• Resource Management - identification of and negotiation for resources required, both internal and external. Management (and selection) of external services as required. Proactive management of capacity and capability shortfalls to ensure that resources and structures are correctly aligned to meet both strategic and operational objectives
• Maintaining positive relationships with vendors and external partners, in accordance with Group values
• Responsible for the Transfer to Operations by the establishment of a Change Team to ensure execution and adoption of our people change management framework across all stakeholder groups across the broader TFG. Resource and guide the Change Team appropriately to ensure minimal disruption and smooth transition of change into the business

Requirements

• Relevant tertiary education
• Project Management certification
• 8 to 10 years of IT Infrastructure-related project management experience
• 5+ years relevant experience managing large, complex projects
• 5+ years relevant experience in managing complex cross-functional teams often involving external suppliers
• Must have in-depth understanding of network infrastructure and IT hardware

Desirable

• Prince 2 Certification
• Broad experience and knowledge of the retail industry
• IT management / support in a retail environment
• Understanding of :
• Microsoft licensing
• Software Development Lifecycle
• DevOps
• Retail environment

Competencies and behaviours for success

• Strong conflict management skills
• Excellent written communication, presentation and negotiation skills
• A focus on delivering results and meeting customer expectations
• Sound judgement, decision-making, and problem-solving skills
• High resilience and agility with the ability to work well under pressure and deliver to aggressive deadlines in a fast-paced environment
• High emotional intelligence and experience in leading diverse teams and individuals
• Ability to drive change, persuade and influence both internal and external stakeholders
• To be able to anticipate and evaluate the impact of possible problem solutions prior to implementation

Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.