IT Technical manager- Cloud Technologies / Leadership Role

Hr Corporation; Cape Town; On-site; ZAR 750 000 - 1 000 000; Full time

Job summary

A leading IT services company in Cape Town is looking for an experienced IT Technical Manager specializing in Cloud Technologies. The role requires extensive knowledge of Microsoft Azure and endpoint security, alongside strong management skills. The ideal candidate will have experience overseeing teams, implementing security measures, and enhancing cloud solutions. This position offers an opportunity to lead a talented team while driving cloud innovation and security improvements.

Qualifications

• 5-10 years of practical hands-on experience in cloud.
• Strong leadership and people-management skills.
• Excellent communication skills for non-technical stakeholders.
• Proactive and innovative in improving processes.

Responsibilities

• Oversee the cloud integration services team.
• Implement and operate endpoint protection and RMM platforms.
• Enhance networking infrastructure.
• Define and maintain security policies and procedures.

Skills

Cloud technologies

Endpoint security / EDR

Networking & infrastructure

Scripting & automation

Team management

Communication skills

Problem-solving mindset

Project management skills

Education

Bachelor’s degree in Computer Science or related

Tools

Microsoft Azure

SentinelOne

N-able N-central

PowerShell

Job description

Overview

IT Technical Manager, Cloud Technologies

Responsibilities

• Cloud technologies: deep experience with Microsoft Azure (IaaS, PaaS, hybrid integration) and Microsoft 365 (identity, collaboration, security).
• Endpoint security / EDR: experience working with SentinelOne (deployment, configuration, monitoring, incident response).
• Remote Monitoring & Management (RMM) platforms: working with Nable Ncentral (or equivalent), including agent deployment, patching, automation, SLA management.
• Networking & infrastructure: strong skills in LAN / WAN, routing / switching, firewall technologies, VPNs, network optimisation, hybrid connectivity (on-premises ↔ cloud).
• Scripting & automation: PowerShell proficiency (writing scripts for automation, configuration management, monitoring, reporting). Possibly also other scripting (e.g., Azure CLI, REST APIs).
• Systems integration: experience integrating cloud, on-prem, security tools, identity management, logging / monitoring solutions.
• Team management: supervising technical engineers / administrators, delegating tasks, oversight of implementation, operations, support.
• Cyber-security operations: threat detection, incident response, vulnerability management, security monitoring, toolsets, policies & governance.
• Service delivery & vendor / third-party management: working with service providers, vendors (for cloud, security, RMM), contract / SLA oversight.
• Documentation & governance: writing policies, runbooks, escalation procedures, change management, compliance frameworks.

Experience & Soft Skills

• 5-10 years of practical hands-on experience in cloud / integration / security and leadership
• Strong leadership and people-management skills: able to mentor, manage team performance, set goals, coordinate across functions.
• Excellent communication skills: explaining technical matters to non-technical stakeholders, producing reports, influencing decisions.
• Problem-solving mindset: ability to troubleshoot complex integration / security issues, think strategically.
• Proactive and innovative: automating tasks, improving processes (RMM, scripting), enhancing security posture, driving cost- / efficiency improvements.
• Adaptability: able to keep up with new technologies, security threats, evolving cloud architectures.
• Collaboration with stakeholders: internal (IT, operations, business units) and external (vendors, MSPs, partners).
• Project management skills: planning, execution of integration projects, security rollouts, migrations, upgrades.

Specific Role Responsibilities

• Oversee the cloud integration services team: assign tasks, manage daily operations, ensure service levels are met.
• Implement and operate endpoint protection (SentinelOne) and RMM (N-able N-central) platforms: deployment, monitoring, reporting, escalation.
• Ensure Azure / M365 environment is secure, optimised and aligned with business needs (identity, group policies, conditional access, licensing, governance).
• Enhance networking infrastructure: review existing LAN / WAN, hybrid connectivity, propose improvements, implement changes.
• Develop PowerShell scripts and automation to streamline operations (patching, onboarding / offboarding, provisioning, monitoring).
• Define and maintain security policies, incident response procedures, vulnerability scanning, logging & alerting frameworks.
• Liaise with business units and ensure cloud / integration services support strategic goals, manage budgets and vendor relationships.
• Provide regular status reports and dashboards to senior management on cloud usage, security posture, team performance, service metrics.
• Stay current on emerging cloud, security and RMM technologies and recommend adoption where it adds value.

Desired Experience / Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related (or equivalent work experience).
• Certifications would be a plus : e.g., Microsoft Azure Administrator / Architect, Azure Security Engineer, SentinelOne certified, N-able / N-central, Cisco CCNA / CCNP for networking, PowerShell scripting credentials.
• 7+ years of IT experience, with at least 3-5 years in a leadership / managerial role.
• Proven track record in cloud integration projects, security operations, RMM deployment, scripting / automation.
• Demonstrated ability to manage teams and deliver technical services at scale.

Additional

IT Technical Manager, Cloud Technologies

Seniority Level- IT Technical Manager, Cloud Technologies

Mid-Senior level

Industry- IT Services and IT Consulting

Employment Type- Full-time

Job Functions- Engineering Information Technology Customer Service

Skills- Supervisory Skills Cloud Computing Management Operations Business LAN-WAN Networking Leadership Microsoft Azure