IT Team Lead: Infrastructure, Security & Service Delivery

Infinity Brands; Johannesburg; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A dynamic technology firm in Johannesburg is seeking an experienced IT Team Lead to oversee IT operations, manage the helpdesk, and ensure secure technology usage across the organization and its franchisees. The ideal candidate has a degree in IT, 3-5 years of experience in infrastructure management, and is skilled in leading teams and IT projects. This position offers a hybrid work environment with competitive benefits.

Benefits

Provident fund

Medical aid

Qualifications

• Minimum 3-5 years of hands-on IT support or infrastructure experience.
• At least 1-2 years in a supervisory or team lead role.
• Proven experience managing IT projects or service delivery processes.

Responsibilities

• Oversee IT infrastructure ensuring secure and efficient operations.
• Manage IT helpdesk ensuring effective ticket resolution.
• Continuously assess emerging technologies for innovative solutions.

Skills

IT project management

Team leadership

Cloud technologies

Troubleshooting methodologies

Windows/Linux environments

Education

National Diploma or Bachelor's Degree in IT

Relevant IT certifications (e.g., CompTIA, Cisco)

Tools

Project management tools (e.g., Zoho Projects)

Cloud technologies (e.g., AWS, Google Cloud)

Job description

A dynamic technology firm in Johannesburg is seeking an experienced IT Team Lead to oversee IT operations, manage the helpdesk, and ensure secure technology usage across the organization and its franchisees. The ideal candidate has a degree in IT, 3-5 years of experience in infrastructure management, and is skilled in leading teams and IT projects. This position offers a hybrid work environment with competitive benefits.