IT Systems & Support Administrator

Indian Ocean Export Company; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A technology services company in Durban is seeking a skilled IT Support Administrator to manage IT systems, ensure optimal performance, and provide support to users. The ideal candidate should have 3-5 years of experience in IT support, strong communication skills, and relevant qualifications. Responsibilities include overseeing IT systems, performing upgrades, handling troubleshoot cases, and managing network security. This role offers a supportive team environment, requiring proactive and detail-oriented attributes.

Qualifications

• 3-5 years’ experience in computer networks and systems maintenance.
• Experience in the maintenance of Firewalls.
• Strong customer service skills.

Responsibilities

• Oversee the organisations' IT systems and maintain information systems.
• Upgrade and install new hardware and software.
• Perform troubleshooting and manage network security.
• Handle all logged calls accurately and timeously.
• Provide remote technical support and VIP support.

Skills

Laptops and Desktop Computers

Network support and maintenance incl. Wi-Fi

Microsoft Active Directory

Office 365

End-User Support

LAN/WAN configuration and support

Software installation and support

Proactive and preventative maintenance

Firewall certifications

Education

Completed Matric

A+ and N+ qualification

IT related qualification

Tools

Veeam Backups

Hyper-V

Multifunctional Network Printer

Job description

A technology services company in Durban is seeking a skilled IT Support Administrator to manage IT systems, ensure optimal performance, and provide support to users. The ideal candidate should have 3-5 years of experience in IT support, strong communication skills, and relevant qualifications. Responsibilities include overseeing IT systems, performing upgrades, handling troubleshoot cases, and managing network security. This role offers a supportive team environment, requiring proactive and detail-oriented attributes.