IT Systems Engineer (T2 and T3)

PRR Recruitment; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology recruitment agency is seeking a skilled IT Systems Engineer to deliver onsite support and lead infrastructure implementations across client environments in Johannesburg. The ideal candidate will have over 5 years of technical support experience and strong knowledge of Microsoft 365 and Azure. This position involves troubleshooting, project management, and service delivery aligned with ITIL standards.

Qualifications

• 5+ years’ technical support and field experience.
• Strong Microsoft 365 and Azure exposure.
• ITIL framework knowledge (certification advantageous).

Responsibilities

• Deliver onsite support in client environments.
• Lead infrastructure implementations.
• Manage IT project execution and service management.

Skills

Advanced desktop, server, and network support

Microsoft 365

Azure

Scripting (PowerShell / Bash)

Professional client support

Education

CompTIA A+, N+, MCSA or equivalent

Job description

IT Systems Engineer (Tier 2) – Onsite

A skilled IT Systems Engineer is sought to deliver onsite support and lead infrastructure implementations across client environments. This role blends hands‑on troubleshooting with structured IT project execution and service management.

Key Focus Areas

• Advanced desktop, server, and network support
• Microsoft 365, Azure, and virtualization deployments
• IT project implementation : onboarding, configuration, and tool rollout
• ITIL / COBIT5-aligned service delivery : risk, release, and configuration management
• Scripting (PowerShell / Bash) and automation
• Professional client support and documentation

Minimum Requirements

• 5+ years’ technical support and field experience
• CompTIA A+, N+, MCSA or equivalent (AZ900 / MS900)
• Strong Microsoft 365 and Azure exposure
• ITIL framework knowledge (certification advantageous)
• Proven experience in IT infrastructure projects

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