IT Systems Engineer (T2 and T3)

PRR Recruitment Services; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A recruitment agency in South Africa is seeking an experienced IT Systems Engineer (Tier 2) to provide onsite support and lead infrastructure implementations. The ideal candidate will have over 5 years of technical support experience, strong knowledge of Microsoft 365 and Azure, and familiarity with ITIL practices. This position involves advanced problem-solving and professional client support duties. Application via email required.

Qualifications

• 5+ years of technical support and field experience.
• Strong exposure to Microsoft 365 and Azure.
• Knowledge of ITIL framework; certification preferable.

Responsibilities

• Provide advanced desktop, server, and network support.
• Deploy Microsoft 365, Azure, and virtualization solutions.
• Implement IT projects including onboarding and configuration.

Skills

Technical Support

Client Support

Scripting

Infrastructure Projects

Education

CompTIA A+

N+

MCSA or equivalent (AZ900/MS900)

ITIL Framework knowledge

Tools

Microsoft 365

Azure

PowerShell

Bash

Job description

Overview

IT Systems Engineer (Tier 2) – Onsite

A skilled IT Systems Engineer is sought to deliver onsite support and lead infrastructure implementations across client environments. This role blends hands-on troubleshooting with structured IT project execution and service management.

Key Responsibilities

• Advanced desktop, server, and network support
• Microsoft 365, Azure, and virtualization deployments
• IT project implementation: onboarding, configuration, and tool rollout
• ITIL/COBIT5-aligned service delivery: risk, release, and configuration management
• Scripting (PowerShell/Bash) and automation
• Professional client support and documentation

Qualifications

• 5+ years’ technical support and field experience
• CompTIA A+, N+, MCSA or equivalent (AZ900/MS900)
• Strong Microsoft 365 and Azure exposure
• ITIL framework knowledge (certification advantageous)
• Proven experience in IT infrastructure projects

Send your CV to [e-mail] to apply.