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IT Systems Engineer: Advanced Tech Support & Cloud Ops

B-Logic (Pty) Ltd

Johannesburg

On-site

ZAR 300 000 - 400 000

Full time

Yesterday
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Job summary

A technology solutions company in Johannesburg is looking for an IT Systems Engineer to provide technical support to clients, ensuring compliance with service standards. The ideal candidate will have experience in Windows troubleshooting, networking, and cloud technologies, with a strong emphasis on customer service skills. This full-time position offers opportunities to grow within a collaborative team environment.

Qualifications

  • 3+ years practical service delivery experience in IT.
  • Experience in Microsoft and Azure environments.
  • Experience in service desk or call center environment.

Responsibilities

  • Provide technical support and assistance to clients.
  • Respond to logged tickets and ensure compliance.
  • Troubleshoot and resolve complex technical issues.

Skills

Windows troubleshooting
Active Directory
Basic macOS support
Basic Linux administration
Networking concepts
Scripting (PowerShell, Bash)
Cloud-based services
Customer service skills
Problem-solving abilities

Education

Matric or NQF equivalent
A+ and N+ certificates
Microsoft MCSA or MCSE
IT certification or degree

Tools

VMware vSphere
Hyper-V
Job description
A technology solutions company in Johannesburg is looking for an IT Systems Engineer to provide technical support to clients, ensuring compliance with service standards. The ideal candidate will have experience in Windows troubleshooting, networking, and cloud technologies, with a strong emphasis on customer service skills. This full-time position offers opportunities to grow within a collaborative team environment.
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