IT Systems Engineer: Advanced Tech Support & Cloud Ops

B-Logic (Pty) Ltd; Johannesburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology solutions company in Johannesburg is looking for an IT Systems Engineer to provide technical support to clients, ensuring compliance with service standards. The ideal candidate will have experience in Windows troubleshooting, networking, and cloud technologies, with a strong emphasis on customer service skills. This full-time position offers opportunities to grow within a collaborative team environment.

Qualifications

• 3+ years practical service delivery experience in IT.
• Experience in Microsoft and Azure environments.
• Experience in service desk or call center environment.

Responsibilities

• Provide technical support and assistance to clients.
• Respond to logged tickets and ensure compliance.
• Troubleshoot and resolve complex technical issues.

Skills

Windows troubleshooting

Active Directory

Basic macOS support

Basic Linux administration

Networking concepts

Scripting (PowerShell, Bash)

Cloud-based services

Customer service skills

Problem-solving abilities

Education

Matric or NQF equivalent

A+ and N+ certificates

Microsoft MCSA or MCSE

IT certification or degree

Tools

VMware vSphere

Hyper-V

Job description

A technology solutions company in Johannesburg is looking for an IT Systems Engineer to provide technical support to clients, ensuring compliance with service standards. The ideal candidate will have experience in Windows troubleshooting, networking, and cloud technologies, with a strong emphasis on customer service skills. This full-time position offers opportunities to grow within a collaborative team environment.