IT System Support

Hemingways Casino; East London; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A hospitality and entertainment provider in East London seeks an IT Systems Supporter to manage customer support requests, conduct daily operations, and ensure system availability. Candidates must have Matric, an IT-related qualification, and at least one year’s experience. This role involves both team work and individual responsibilities to maintain high-quality standards.

Qualifications

• Matric (NQF 4) is required.
• IT related qualification (MCSE, IT diploma/degree) is essential.
• At least one year’s experience in a similar position.

Responsibilities

• Attend to internal customer requests for support.
• Conduct daily IT operations including handover between shifts.
• Ensure system availability and backups through maintenance.

Skills

Verbal and written English skills

Numeracy skills

Education

Matric (NQF 4)

IT related qualification (MCSE, IT diploma/degree)

Job description

Overview

Our successful IT Systems Supporters …

Responsibilities

• Attend to internal customer requests for support, manage the resolution and incident reports
• Conduct daily IT operations including thorough handover between shifts and accurate documentation
• Ensure system availability and backups through diligent and timeous maintenance
• Work as part of a team or individually to deliver high quality standards consistently and accurately

Qualifications

If you have these qualifications, join our team: Matric (NQF 4), IT related qualification (MCSE, IT diploma/degree), verbal and written English skills (NQF 4), numeracy skills (NQF 4) and at least one year’s experience in a similar position.

Closing date

CLOSING DATE: 02 November 2025

How to apply

To apply, your written application must include:

• CV (maximum 4 pages)
• contactable references (with telephone numbers)
• covering letter with three reasons why you’re our top candidate for the job!

For info or to apply, contact the HR Administrator: phone or email Hemingways.