IT Support Support Technician

Midvaal Recruitment; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A national company in Midrand is seeking a high-energy Junior IT Support Technician. The ideal candidate must have relevant IT qualifications and at least 2 years of experience in desktop and network support. Responsibilities include troubleshooting, network design, and providing technical support. A South African ID and own transport with a valid driver’s license are essential for this role. Competitive salary offered between R9,500 and R12,500 depending on experience.

Qualifications

• 2+ years of experience in desktop, server, cloud, and network fields.
• Own transport and valid driver’s license are essential.
• Strong knowledge of computer hardware and software.

Responsibilities

• Support MS Office products and various software applications.
• Design and install functional computer networks.
• Provide technical direction and support to co-workers.

Skills

Diagnostic skills

Communication skills

PC Hardware knowledge

LAN/WAN knowledge

SQL knowledge

Network troubleshooting

Installation skills

Education

Completed Matric

Relevant tertiary IT qualification

A+ certification

N+ certification

Tools

MS Office Suite

SQL Database

Symantec Backup Exec

Pastel Evolution

Job description

A national company in Midrand is seeking a high-energy Junior IT Support Technician .

Salary negotiable between R9,500 to R12,500 following interview and dependent on experience.

Essential Requirements :

Completed Matric

Completed relevant tertiary IT qualification – beneficial

Completed A+ / N+ - highly beneficial

Own transport with a valid driver’s license – essential

2+ years’ experience working in desktop, server, cloud, and network fields – essential

South African ID

Specialized knowledge of computer hardware, software, consumables, and internet related services

Ability to lift and carry equipment

Must possess a solid understanding of PC hardware / peripheral devices, Active Roles and Active Directory, standard operating systems, and Microsoft Office Applications.

Implementing & Support of MS Office products incl. but not limited to MS Word, MS Excel, MS Outlook, MS PowerPoint

Supporting the videoconferencing facility, projectors

Installation and Support of Network & Local Printers

Design and install well-functioning computer networks, connections and cabling.

Perform troubleshooting to system failures and identify issues to ensure the long-term efficiency of the network.

Inspect LAN infrastructure and fix minor or major problems / bugs.

Install and maintain VoIP infrastructure.

Test and configure software and maintain and repair hardware and peripheral devices.

Organize and schedule installations and maintenance without deterring others from completing their own work.

Provide technical direction to co-workers on computer and network usage and offer comprehensive advice and instructions.

Learning and deployment of WAN firewalls.

Perform SQL and Excel maintenance and troubleshooting via hosted exchange platforms.

Outstanding diagnostic, problem-solving and analytical skills.

Good communication skills.

Good knowledge of LAN / WAN networks, TCP / IP protocols and network technologies.

Good knowledge and Experience of SQL Database and Excel.

Hands-on experience with common software and hardware.

N+ & A+ certifications or equivalent IT knowledge / experience.

MTCNA certification or equivalent Mikrotik knowledge / experience is strongly preferred.

Skills :

All Windows related packages and programs

Symantec Backup Exec

Pastel Evolution experience

Understanding switches, network cabling, patching, WIFI

Understanding network printing

Understanding ADSL lines, routers, and modems

Email detailed CV, Certificates, and ID copy to [e-mail]

Use reference number MID488 in email subject line.