It Support Specialist

Goldman Tech Resourcing; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A fast-growing IT support company is seeking an IT Support Specialist in Johannesburg. This role requires 2-4 years of relevant experience and IT certifications. You will troubleshoot issues and support office users, manage telecom systems, and ensure remote connectivity. Strong expertise in Windows and TCP/IP networking fundamentals is essential. This position is fully in-office, with no remote options available.

Qualifications

• 2-4 years of experience in IT Support, Desktop Support, or Help Desk roles.
• Relevant IT certifications like CompTIA A, Network, or Microsoft Certified.
• Expertise in troubleshooting Windows and Microsoft applications.

Responsibilities

• Support and troubleshoot IT issues for users in the office.
• Manage telecom systems and ensure connectivity for remote users.
• Assist in deploying IT solutions and manage VPN access.

Skills

Troubleshooting Windows

Desktop Support

Help Desk Support

TCP/IP networking

Supporting remote users

Education

Relevant IT certifications (CompTIA A, Microsoft Certified)

Tools

VPN management software

Telecom-specific software

Job description

A fast‑growing Field Network Operations (FNO) company specializing in the design, deployment is seeking an IT Support Specialist. Please note that this role is fully in‑office.

• A minimum of 2‑4 years of experience in an IT Support, Desktop Support, or Help Desk role.
• Relevant IT certifications (e.g., CompTIA A, Network, Microsoft Certified : Modern Desktop Administrator).
• Proven expertise in troubleshooting and supporting Windows.
• and Microsoft (Exchange Online, SharePoint, Teams).
• Solid understanding of TCP / IP networking fundamentals (DNS, DHCP, Subnetting, routing).
• Experience with telecom‑specific software or specialized FNO tools (e.g., asset tracking, GIS mapping, fibre management systems).
• Experience supporting remote / mobile users and managing VPN access.

Should you meet the requirements for this position, please email your CV to . You can also contact us on XXX‑XXXX or alternatively visit our website. Should you not hear from us within 3 days, please consider your application unsuccessful.