It Support Manager

Acumen Recruitment; Pretoria; On-site; ZAR 500 000 - 700 000; Full time

Job summary

A recruitment agency is looking for an IT Support Manager to oversee hardware maintenance, manage network optimization, and lead the support team in Pretoria. The ideal candidate requires a Bachelor's degree in IT and at least 5 years' experience. Strong skills in security and vendor management are essential. This role offers the opportunity to work in a dynamic environment with responsibilities spanning various IT functions.

Qualifications

• Minimum 5 years of experience in IT support or infrastructure management.
• Strong knowledge of network security and server administration.
• Experience managing vendor relationships and service contracts.

Responsibilities

• Oversee hardware maintenance and support.
• Optimize network and fibre performance.
• Manage security protocols and server operations.
• Coordinate with vendors and partners.
• Lead and support the IT team.

Skills

Network security

Server administration

Vendor management

Team leadership

Fibre connectivity

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

CompTIA Network+

Microsoft Certified: Azure Administrator

Cisco Certified Network Associate (CCNA)

Job description

Introduction

Our client is looking for an IT Support Manager to join their team based in Pretoria.

Responsibilities

• Hardware Oversight
• Network & Fibre Optimization
• Security & Server Management
• Vendor & Partner Coordination
• Team Leadership & Support

Desired Experience & Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field
• Minimum 5 years of experience in IT support or infrastructure management
• Strong knowledge of network security, server administration, and hardware lifecycle
• Experience managing fibre connectivity and optimizing network performance
• Proven ability to manage vendor relationships and service contracts

Preferred Certifications

• CompTIA Network+ / Security+
• Microsoft Certified: Azure Administrator / Server Administrator
• Cisco Certified Network Associate (CCNA)