It Support Engineer (L1-L2) - Troubleshooter & Client Champion

Vumela It Services; Durban; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading IT service provider in Durban is seeking Cross Technology Managed Services Engineers (L1 & L2) to provide first-line support and manage incidents. The ideal candidates will have relevant IT support experience and preferred certifications such as CompTIA A+ and Microsoft. Join a team that values growth and innovation in IT, offering a full-time role.

Qualifications

• Relevant IT support experience required.
• Certifications such as CompTIA A+ and Microsoft preferred.

Responsibilities

• Providing first-line support and managing incidents.
• Focus on problem-solving and client communication.

Skills

IT support experience

Problem-solving skills

Client communication

Education

Certifications in CompTIA A+ and Microsoft

Job description

A leading IT service provider in Durban is seeking Cross Technology Managed Services Engineers (L1 & L2) to join their Managed Services team.

This full-time role involves providing first-line support and managing incidents, with a focus on problem‑solving and client communication.

The ideal candidates will have relevant IT support experience and certifications such as CompTIA A+ and Microsoft.

Join a dynamic team that values growth and innovation in IT.

Responsibilities

• Providing first-line support and managing incidents
• Problem‑solving and client communication focus

Qualifications

• Relevant IT support experience
• Certifications in CompTIA A+ and Microsoft preferred