IT Support Analyst — ServiceNow & ITIL Expert

Datafin; Mbombela; Remote; ZAR 200 000 - 300 000; Full time

Job summary

An independent asset management firm in Cape Town is seeking a Technical Support Analyst for a 12-month contract. The role involves providing seamless IT support for software, hardware, and applications to regional and global teams. Candidates should hold a degree in Information Systems or a related field and possess strong troubleshooting, problem-solving, and communication skills. Familiarity with ServiceNow and Microsoft tools is essential.

Qualifications

• 3+ years of IT support experience is required.
• Strong skills in troubleshooting and problem-solving are essential.
• Excellent communication skills are necessary.

Responsibilities

• Provide seamless IT support for software, hardware, and applications.
• Support both regional and global teams.

Skills

Troubleshooting

Problem-solving

Communication

Education

Degree in Information Systems or related field

Tools

ServiceNow

Microsoft

Job description

An independent asset management firm in Cape Town is seeking a Technical Support Analyst for a 12-month contract. The role involves providing seamless IT support for software, hardware, and applications to regional and global teams. Candidates should hold a degree in Information Systems or a related field and possess strong troubleshooting, problem-solving, and communication skills. Familiarity with ServiceNow and Microsoft tools is essential.