It Support

Executiveplacements; Gauteng; On-site; ZAR 180 000 - 250 000; Full time

Job summary

A technology recruiting agency in Gauteng is seeking an IT Support professional to manage network infrastructure, troubleshoot issues, and assist users with software. The ideal candidate must have relevant experience, strong technical skills in networking and Windows operating systems, and certifications like CompTIA A+ and N+. Join a well-established organization and contribute to maintaining high-quality IT systems.

Qualifications

• Minimum of 3 years of relevant IT support experience.
• Strong knowledge of networking and Windows operating systems.
• Hands-on experience with Active Directory administration.
• CompTIA A+ and N+ required; MCDST advantageous.

Responsibilities

• Manage and support the network infrastructure.
• Troubleshoot connectivity issues.
• Install and maintain CCTV and access control systems.
• Assist users with Microsoft Office applications.
• Maintain IT documentation and system configurations.

Skills

Networking knowledge

Windows 10+

Active Directory administration

Technical support

Analytical skills

Problem-solving ability

Effective communication

Education

Matric (Grade 12)

FET Certificate in PC Support or Technical Support

Tools

Microsoft Office Suite

CCTV systems

PC hardware support

CompTIA A+

CompTIA N+

Job description

Recruiter : Salix RecruitmentJob Ref : JHB

• / KMDate posted : Thursday, November 13,
• Location : Centurion, South AfricaSalary :
• AnnuallySUMMARY : Exiting IT / Desktop Support opportunity in GautengPOSITION INFO : A well-established organization in the supply and distribution sector, committed to delivering high-quality services and maintaining reliable IT systems.

They are looking for an IT Support professional to help keep our technology running smoothly.

About The Role

This role goes beyond standard support-it offers the opportunity to become a trusted problem-solver who ensures smooth IT operations across the business. If you are motivated by challenges, solutions-oriented, and eager to grow your career in a progressive environment, this is an excellent opportunity.

Responsibilities

• Manage and support the network infrastructure in the warehouse.
• Troubleshoot connectivity issues and ensure smooth network operations.
• Install, terminate, and crimp network cables as needed.
• Install, configure, and maintain CCTV, Codex, and IP camera systems.
• Manage access control systems and ensure secure entry points.
• Provide support for business software, including Pastel.
• Assist users with Microsoft Office Suite applications (Word, Excel, Outlook, Teams, etc.).
• Support software installations, updates, and troubleshooting for users.
• Maintain IT documentation, including system configurations, network layouts, and user guides.
• Assist with backups, routine maintenance, and overall IT system upkeep.
• Provide technical assistance to staff via phone, email, or in-person.
• Educate staff on IT best practices, cybersecurity awareness, and safe technology use.

Minimum Requirements

Education : Matric (Grade 12).

Qualifications

• FET Certificate in PC Support, PC Engineering, IT : Technical Support, or NC : IT Systems Support (NQF Level 4-6).

Certifications

• CompTIA A+ and N+ (required).
• Microsoft Certified Desktop Support Technician (MCDST) - advantageous.
• CompTIA Security+ - advantageous.
• Basic PLC knowledge - advantageous.

Experience & Skills

• At least 3 years' relevant IT support experience.
• Strong knowledge of networking, Windows 10+ operating systems, and Microsoft .
• Hands-on experience with Active Directory administration.
• Flexibility to work shifts, overtime, and stand-by as required.Ability to successfully complete a practical IT competency test during selection.

Preferred Competencies

• Strong analytical and problem-solving ability.
• Clear and effective communication skills.
• Ability to align with organisational objectives and drive continuous improvement.
• Resilient, detail-oriented, and results-driven.
• Innovative mindset with the ability to improve systems and processes.