IT Specialist

Watershed Consulting; Germiston; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A dynamic consulting firm in Germiston is seeking a skilled IT Specialist to provide hands-on technical support across branches in South Africa. This role involves resolving IT issues, maintaining systems, and ensuring smooth operations. The ideal candidate has 2-4 years of experience, strong knowledge of Windows systems, and excellent problem-solving skills. The position offers a competitive salary and opportunities for growth within a supportive team culture.

Benefits

Competitive salary based on experience

Stable, permanent position

Opportunities for growth

Qualifications

• Matric and a relevant IT qualification.
• 2–4 years of experience in IT support or systems administration.
• Strong knowledge of Windows OS and Microsoft 365.

Responsibilities

• Provide daily technical support for hardware, software, and network issues.
• Set up and configure new user accounts and devices.
• Maintain and support IT infrastructure across multiple sites.

Skills

Problem-solving

Communication

Time Management

Technical Support

Networking

Education

Relevant IT qualification (e.g. A+, N+)

Job description

About the Role

We are looking for a skilled and proactive IT Specialist to provide hands‑on technical support across our branches and sites throughout South Africa. The successful candidate will be responsible for resolving day‑to‑day IT issues, supporting users, maintaining systems, and ensuring seamless IT operations across the organisation.

Key Responsibilities

Provide daily technical support for hardware, software, and network‑related issues.

Set up and configure new user accounts, devices, and workstations for new employees.

Manage user terminations, including the removal of access rights and retrieval of equipment.

Maintain and support office IT infrastructure across multiple sites (including servers, printers, routers, and other network devices).

Perform regular system updates, backups, and preventative maintenance.

Troubleshoot connectivity, system, and software issues both onsite and remotely.

Collaborate with management and vendors to resolve escalated technical problems.

Keep detailed records of IT assets, support tickets, and resolutions.

Provide user training and guidance on IT best practices and system usage.

Requirements

Matric and a relevant IT qualification (e.g. A+, N+, or equivalent).

2–4 years of experience in an IT support or systems administration role.

Strong knowledge of Windows operating systems, Microsoft 365, and networking fundamentals.

Valid driver’s licence and willingness to travel to various sites across provinces.

Excellent problem‑solving, communication, and time management skills.

Ability to work independently and manage multiple priorities.

What We Offer

Competitive salary based on experience (R15 000 – R25 000).

Stable, permanent position within a growing company.

Exposure to diverse IT environments and technologies.

Supportive team culture and opportunities for growth.

• . Skillset Required : Cco, Proactive, Cro, Networking, Time Management, Backups, Supportive, Management Skill, Scala, Problem-solving, Excel, Time Management Skill, Technical Support, Work Independently