IT PROJECT ADMINISTRATOR I/IT PROJECT ADMINISTRATOR II (70/30 Weighting)

Sanlam; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading South African financial services group is looking for a detail-oriented Project Coordinator to enhance project delivery in Cape Town. In this role, you'll manage logistics, onboarding, and support stakeholder engagement. Ideal candidates will have project coordination experience, proficiency in tools like JIRA, and a Matric certificate. Join us to develop your career while upholding values of integrity, collaboration, and innovation.

Benefits

Employee development opportunities

Inclusive workplace atmosphere

Qualifications

• Experience in project coordination or support roles.
• Familiarity with Agile delivery environments and release planning.

Responsibilities

• Coordinate logistics, onboarding, and stakeholder engagement.
• Log and track SRS requests; support transition to BMC Helix.
• Facilitate project meetings and drive process implementation.

Skills

Strong organizational and coordination skills

Excellent stakeholder engagement

High proficiency in project tools (JIRA, PPO, BMC Helix)

Ability to work independently

Capacity to manage multiple priorities

Education

Matric

Relevant certification in project management or administration

Tools

JIRA

BMC Helix

PPO

Job description

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

We are seeking a proactive and detail-oriented Project Coordinator to support the delivery of strategic initiatives across the Millennium and SQ environments. The successful candidate will play a key role in coordinating logistics, onboarding, stakeholder engagement, and process alignment to ensure seamless execution of quarterly releases and continuous improvement.

What will make you successful in this role?

• Maintain and manage WOWSS and Epsilon logistics systems.
• Log and track SRS requests; support transition to BMC Helix.
• Onboard new users across TCS WOWSS, Agility HUB, Epsilon BAU, and test or dev environments.
• Coordinate MIRT Change Requests and baseline releases post-PI planning.
• Reconcile PPO vs JIRA Epics and support Release Train Manager in quarterly release planning.
• Facilitate project meetings, ensuring quorum, venue setup, and conflict resolution.
• Engage effectively with clients and PMs through reporting, governance, and responsiveness.
• Drive process implementation (e.g., PMA Pods, financial tracker, Steercom sync).
• Promote Sanlam values: Integrity, Care, Collaboration, and Innovation.

Qualification

• Matric
• Any relevant certification in project management or administration will be recommended

Experience

• Experience in project coordination or support roles.
• Familiarity with Agile delivery environments and release planning.

Knowledge And Skills

• Strong working knowledge of internal systems and stakeholder networks.
• Ability to work independently and take initiative.
• Strong organizational and coordination skills.
• Excellent stakeholder engagement and communication.
• High proficiency in project tools (JIRA, PPO, BMC Helix).
• Ability to work under pressure and manage multiple priorities.
• Demonstrated commitment to continuous improvement and team collaboration.

Personal Attributes

• Action orientated - Contributing independently
• Cultivates innovation - Contributing independently
• Being resilient - Contributing independently
• Collaborates - Contributing independentlyCustomer focus - Contributing independently
• Nimble learning - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

• Cultivates innovation - Contributing independently
• Customer focus - Contributing independently
• Drives results - Contributing independently
• Being resilient - Contributing independently
• Collaborates - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.