IT Operations Manager

Greenro Solutions; Midrand; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A technology solutions provider in Midrand seeks an Operations Manager to oversee daily IT operations and ensure service availability. This role demands strong leadership and technical skills, including management of the IT support team and vendor coordination. Candidates should have significant experience in IT operations, infrastructure management, and a technical background with IT systems, networks, and cybersecurity. The position offers challenges and opportunities to develop new ICT business areas while ensuring high-quality customer service.

Qualifications

• 5-7 years in IT operations managing infrastructure and support.
• 2-3 years in a supervisory or managerial role.
• Expertise in IT systems, networks, hardware, and software.

Responsibilities

• Oversee daily IT operations ensuring performance and security.
• Manage the IT support team and coordinate with vendors.
• Develop new ICT business opportunities and manage key accounts.

Skills

Technical Proficiency

Analytical and Problem-Solving Skills

Strong Communication Skills

Leadership and Mentorship

Customer Orientation

Education

Diploma or bachelor’s degree in Information Technology or Computer Science

ITIL Foundation Certification

ITIL Service Operations Certification

Microsoft Certified Solutions Expert (MCSE)

Matric (Grade 12)

Job description

Midrand, South Africa | Posted on 09/24/2025

Greenro Solutions is a professional end-to-end Electrical and Automation solutions provider. We provide solutions that cut across industry verticals. Our highly qualified and experienced personnel provide our partners with high quality solutions that add value. These solutions are engineered with People at the center.

Job Description

POSTED ON BEHALF OF UT INFORMATION TECHNOLOGIES: CLICK LINK TO LEARN MORE: http://utit.co.za/

JOB PURPOSE

The Operations Manager will lead and oversee the daily operations of the company’s IT infrastructure, ensuring optimal performance, security, and service availability. The role involves managing the IT support team, coordinating project services with external vendors, identifying and generating new ICT business opportunities. Works closely with Sales & Tenders team to close sales opportunities and facilitate implementation. Management of key customer accounts and retain relationships.

Qualifications:

• Matric (Grade 12)
• A+ and N+
• Diploma or bachelor’s degree in Information Technology, or Computer Science.
• ITIL Foundation Certification
• ITIL Service Operations Certification
• Microsoft Certified Solutions Expert (MCSE)

Requirements

Required Experience:

• 5-7 Years General IT Operations, infrastructure, service management and Support.
• 2-3 Years in a supervisory or managerial position, overseeing teams or projects
• Proficiency with IT systems, including networks, hardware, and software, is essential.

Required Skills:

• Technical Proficiency: Knowledge of Windows and Linux environments, virtualization, cloud computing (AWS, Azure), and cybersecurity best practices.
• Analytical and Problem-Solving Skills: Ability to assess complex technical situations and propose effective solutions.
• Strong Communication Skills: Effectively communicate with technical and non-technical stakeholders.
• Leadership and Mentorship: Ability to motivate and guide a team toward achieving high performance.
• Customer Orientation: Dedicated to ensuring high-quality service and user satisfaction.