IT Operations Manager

She Recruits; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

An IT recruitment firm is seeking an IT Operations Manager in Gauteng to oversee all technology operations and ensure seamless infrastructure management. The ideal candidate will have 3-5 years of experience, strong leadership skills, and a relevant degree. This role involves budget planning, project execution, and enhancing cyber security. The position requires onsite work and offers a dynamic environment in a fast-moving sector.

Qualifications

• Minimum of 3-5 years as a Senior Technician / Desktop Support / IT Coordinator with experience across multiple sites.
• Solid experience planning and executing IT projects, ensuring deadlines are met.
• Hands-on experience with networking, server management, cloud systems, and data governance.

Responsibilities

• Oversee the daily operation and performance of the organisation’s IT network infrastructure.
• Develop and manage the annual IT budget.
• Implement and maintain cyber security controls and compliance.
• Lead execution of IT projects, ensuring timely delivery.
• Continuously assess and evaluate emerging technologies.

Skills

Problem-Solving Skills

Leadership

Project Management

Networking

Communication

Education

Relevant degree or diploma in IT or Computer Science

Job description

My client, a group operating across Africa, is seeking an IT Operations Manager to join their Head Office in Gauteng. You will be the gatekeeper of all things tech within the organisation, ensuring everything runs smoothly from servers to networks, cloud systems to data governance, while also leading strategic IT upgrades to keep the business ahead of the curve. This is a full day onsite / in-office position.

Qualifications, Skills and Experience required:

• Minimum of 3-5 years as a Senior Technician / Desktop Support / IT Coordinator with experience across multiple sites.
• Relevant degree or diploma in IT or Computer Science.
• Africa experience is a huge plus.
• Problem‑Solving Skills: You thrive on diagnosing and resolving complex issues with a methodical approach.
• Leadership: Strong leadership and interpersonal skills to guide teams, manage IT projects, and collaborate with stakeholders across the business.
• Project Management: Solid experience planning and executing IT projects, ensuring deadlines are met, and systems are upgraded seamlessly.
• Hands‑on experience with networking, server management, cloud systems, and data governance.
• Communication: Excellent communication skills to convey technical information clearly and effectively to non‑technical stakeholders.

Key responsibilities:

• Network & Systems Management

  Oversee the daily operation and performance of the organisation’s IT network infrastructure, servers and core systems, including scheduled maintenance, upgrades, backups, and accurate upkeep of the IT asset register.

• IT Budget Planning & Cost Management

  Develop, manage and forecast the annual IT budget, ensuring optimal utilisation of resources while maintaining cost‑efficiency, reliability and scalability across all technology platforms.

• Information Security & Compliance

  Implement and maintain rigorous cyber security controls, policies and procedures to safeguard data integrity and ensure compliance with all relevant standards, legislation and corporate governance requirements.

• Technology Project Management

  Lead end‑to‑end execution of IT projects, including new system implementations, infrastructure upgrades and migration initiatives, ensuring they are delivered on time, within scope and aligned to business objectives.

• Technology Research & Innovation

  Continuously assess and evaluate emerging technologies, hardware, software and solutions to identify opportunities for improvement, innovation and long‑term value creation.

• Technical Support & Issue Resolution

  Serve as an escalation point for complex technical issues, apply root‑cause analysis and implement long‑term, sustainable solutions to minimise downtime. Provide support to the wider group regarding IT‑related queries and service requests.

• Cross‑Functional Alignment

  Collaborate with internal stakeholders across all business units to ensure IT initiatives, solutions and services meet operational requirements and enable strategic and commercial outcomes.

• Business Continuity & Disaster Recovery

  Develop, maintain and periodically test disaster recovery and business continuity plans to ensure resilience and data protection across all operational environments.

• SLA Management

  Draft, implement and monitor SLAs for regional IT contractors, ensuring performance standards are met, contractual obligations are fulfilled and service delivery is consistently maintained.

• Travel Requirements

  Willingness and ability to travel to African regions for approximately 4–5 weekdays per month, as required by operational and project demands.

If you are ready to lead the IT charge in an exciting, fast‑moving sector, apply now!

Please consider your application unsuccessful if you have not heard from us within 2 weeks. We will keep your details on file for future positions.

Visit our website to see other opportunities.