IT Operations Lead - On-Site, Multisite & Security

She Recruits; Gauteng; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A diversified group with operations across Africa is seeking an IT Support Lead to oversee the entire IT environment at their Head Office in Gauteng. This full-time on-site role requires strong leadership, problem-solving, and project management skills. The ideal candidate will have 3-5 years of experience in IT support and relevant qualifications. You will manage IT operations, budget planning, and project execution, while ensuring data security and compliance. Travel to African regions is expected for project demands.

Qualifications

• 3-5 years as a Senior Technician / Desktop Support / IT Coordinator with experience across multiple sites.
• Hands-on experience with networking, server management, cloud systems, and data governance.
• Africa experience is a huge plus.

Responsibilities

• Oversee the daily operation and performance of the organisation’s IT network infrastructure.
• Develop and manage the annual IT budget for cost-efficiency and reliability.
• Implement and maintain cyber security controls to safeguard data integrity.
• Lead end-to-end execution of IT projects ensuring on-time delivery.
• Continuously assess emerging technologies for improvement opportunities.
• Serve as an escalation point for complex technical issues.
• Collaborate with internal stakeholders to meet operational requirements.
• Develop and maintain disaster recovery and business continuity plans.
• Draft and monitor SLAs for regional IT contractors.
• Willingness to travel to African regions for operational demands.

Skills

Problem-Solving Skills

Leadership

Project Management

Communication

Education

Relevant degree or diploma in IT or Computer Science

Job description

A diversified group with operations across Africa is seeking an IT Support Lead to oversee the entire IT environment at their Head Office in Gauteng. This full-time on-site role requires strong leadership, problem-solving, and project management skills. The ideal candidate will have 3-5 years of experience in IT support and relevant qualifications. You will manage IT operations, budget planning, and project execution, while ensuring data security and compliance. Travel to African regions is expected for project demands.