IT Operations & End-User Support Engineer

Guardrisk; Cape Town; On-site; ZAR 450 000 - 600 000; Full time

Job summary

A financial services firm in Cape Town is seeking an I&O Operations Support Engineer to oversee IT operations and deliver end-user support. The ideal candidate will have extensive experience in IT, strong knowledge of Microsoft and Azure platforms, and effective problem-solving skills. You'll be responsible for maintaining infrastructure efficiency, managing application security, and ensuring stakeholder engagement. Competitive compensation is offered in a full-time role with opportunities for growth.

Qualifications

• 57 years IT experience preferably in geographically and technically complex environments.
• Professional Certifications such as MCSE / MCITP or equivalent.
• Hands-on experience with IT operations monitoring and reporting.

Responsibilities

• Monitor infrastructure as part of the I&O team.
• Provide end-user support for business applications.
• Ensure technical operational efficiency within the business.

Skills

Strong technical knowledge across Microsoft and Azure platforms

Problem-solving skills

Interpersonal and communication skills

Planning & organizing skills

Documentation skills

Adaptability in a fast-paced IT environment

Education

Computer and Information Science

Management Information Systems

Information Technology

Computer Engineering

Tools

Microsoft Server

Microsoft Exchange

Windows File Server Management

Active Directory

O365 / Azure Administration

Job description

A financial services firm in Cape Town is seeking an I&O Operations Support Engineer to oversee IT operations and deliver end-user support. The ideal candidate will have extensive experience in IT, strong knowledge of Microsoft and Azure platforms, and effective problem-solving skills. You'll be responsible for maintaining infrastructure efficiency, managing application security, and ensuring stakeholder engagement. Competitive compensation is offered in a full-time role with opportunities for growth.